Finnish Speaking Customer Service Agent for Education Technology

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier general talent and industry-leading corporations. As a leader in European recruitment and BPO services, we take pride in facilitating life-changing career opportunities, such as our current Finnish speaking jobs across the Mediterranean region.

Job Overview

We are currently seeking a motivated professional for a Finnish Speaking Customer Service Agent for Education Technology position in Spain. This unique role allows you to combine your linguistic skills with the dynamic Education sector, providing essential support to students and educators while enjoying a high quality of life in sunny Spain.

Key Responsibilities

- Provide world-class support to users of modern Education Technology platforms via phone, chat, and email.
- Assist students, teachers, and administrators with technical inquiries related to digital learning tools.
- Troubleshoot platform access issues and guide users through educational software workflows.
- Maintain high levels of customer satisfaction by delivering professional, empathetic, and efficient service.
- Stay updated on the latest trends and product releases within the fast-paced EdTech industry.
- Collaborate with internal departments to improve the quality of the user experience for our educational partners.
- Maintain detailed records of customer interactions to contribute to the ongoing improvement of educational services.

Requirements

- Native or fluent Finnish (spoken and written) is mandatory for this role.
- Professional proficiency in English to communicate within our diverse international team.
- Valid EU passport or a valid work permit for Spain.
- A genuine passion for education and a desire to help others succeed in their digital learning journey.




- Strong problem-solving skills and the ability to navigate educational technology platforms with ease.
- Previous experience in customer service or a similar role is considered an asset.

What We Offer

- Competitive Monthly Salary with 13th and 14th salary bonuses paid annually.
- Monthly Performance Bonus linked to service quality.
- Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation.
- Comprehensive health insurance coverage.
- Structured, fully paid training program to get you started in the Education technology sector.
- Opportunities for professional growth and career advancement within Mercier Consultancy Group.
- And Much More, including team-building events and a vibrant international work environment.

Life in Spain

Embarking on one of our jobs in Spain offers more than just a career step; it is a lifestyle transformation. Spain is renowned for its stunning Mediterranean climate, offering over 300 days of sunshine per year, making it the perfect destination for those looking to enjoy a balanced work-life environment. Whether you are exploring ancient historical sites or relaxing on world-class beaches, life in Spain provides an unparalleled cultural experience.

Beyond the scenic beauty, Spain offers a high quality of life with an affordable cost of living and a world-famous culinary scene. Relocating to Spain is made seamless by our dedicated support team, ensuring you can focus on enjoying your new home and vibrant local community. If you are looking for the perfect blend of professional growth and Mediterranean living, Spain is waiting for you.

How to Apply

If you are ready to take the next step in your career as a Finnish Speaking Customer Service Agent for Education Technology in Spain, we invite you to apply now. Join the Mercier Consultancy Group team and start your exciting journey in the Education sector today. We look forward to hearing from you.

📌 Finnish Speaking Customer Service Agent for Education Technology – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España