Finnish Speaking Customer Service Agent for Pharmaceutical Sector

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we are dedicated to fostering professional growth and facilitating seamless career transitions for our candidates across the continent.

Job Overview

We are currently seeking a motivated professional for a Finnish Speaking Customer Service Agent for Pharmaceutical Sector position in Spain, representing a integral leader in the healthcare industry. This is an exceptional opportunity to advance your career while enjoying the sun-drenched lifestyle of Southern Europe through our exclusive jobs in Spain.

Key Responsibilities

- Provide high-level customer support to patients and healthcare professionals in the pharmaceutical sector.
- Ensure strict adherence to safety protocols and regulatory compliance regarding pharmaceutical product inquiries.
- Manage incoming inquiries via phone, email, and live chat, maintaining the highest standard of service in Finnish.
- Maintain accurate records of medical product queries, ensuring data privacy and confidentiality at all times.
- Collaborate with internal teams to stay updated on clinical product changes and pharmaceutical industry guidelines.
- Identify opportunities to improve the customer experience within the healthcare support framework.
- Handle sensitive information with empathy, professionalism, and strict attention to detail.

Requirements

- Native or fluent Finnish (spoken and written).
- Valid EU passport (mandatory).
- Professional proficiency in English to facilitate team communication.




- Strong interest in the pharmaceutical industry and patient-centric care.
- Excellent communication skills with the ability to explain technical medical information clearly.
- Previous experience in customer service or healthcare-related support is considered a strong asset.

What We Offer

- Competitive Monthly Salary plus 13th and 14th salary bonuses per year.
- Fully Paid Training on pharmaceutical systems and industry standards.
- Comprehensive Private Health Insurance coverage.
- Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival).
- Attractive Monthly Performance Bonus based on quality metrics.
- Long-term career growth opportunities within the pharmaceutical sector.
- Relocation support and a vibrant community of international professionals.

Life in Spain

Taking one of our Finnish-speaking jobs means embracing the vibrant culture and Mediterranean climate that only Spain can offer. Working in Spain allows you to experience historic landmarks, crystal-clear Aegean waters, and a legendary social life, ensuring that your work-life balance is always prioritized.

As part of our commitment to excellence, our fully paid relocation package makes moving to Spain a seamless and stress-free adventure. From world-renowned gastronomy to the warm, welcoming hospitality of the local population, choosing this Finnish Speaking Customer Service Agent for Pharmaceutical Sector position in Spain is the ultimate lifestyle upgrade.

How to Apply

Are you ready to join a global team and make a meaningful impact? Click 'Apply Now' to submit your application for this unique opportunity. Our recruitment team at Mercier Consultancy Group looks forward to discussing your future in Spain.

📌 Finnish Speaking Customer Service Agent for Pharmaceutical Sector – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España