French Speaking Customer Service Agent for Food Delivery Services

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We specialize in elevating careers by placing motivated professionals in high-impact roles, such as our current French Speaking Customer Service Agent for Food Delivery Services position in Spain.

Job Overview

Join our dynamic team in the vibrant Food & Beverage industry and provide exceptional support to our integral user base. This is an incredible opportunity to secure one of the most sought-after French-speaking jobs, combining a professional challenge with the Mediterranean lifestyle as you embark on a new chapter with our team in sunny Spain.

Key Responsibilities

- Act as the primary point of contact for French-speaking customers within the Food & Beverage delivery ecosystem.
- Manage inquiries regarding order status, restaurant feedback, and delivery logistics with professionalism and speed.
- Provide real-time support to ensure customer satisfaction and brand loyalty in the fast-paced food delivery market.
- Troubleshoot technical issues related to the food delivery platform to ensure a seamless ordering experience.
- Collaborate with internal teams to resolve delivery discrepancies and improve overall service quality.
- Maintain detailed case records and provide reports on customer feedback trends to help refine service delivery.
- Contribute to a positive, service-oriented culture while working remotely from Spain.

Requirements

- Native or fluent French (spoken and written) is mandatory for this role.
- Professional proficiency in English to engage with our international support network.
- Valid EU passport or a valid Greek work permit.
- Previous experience in customer service,



ideally within the Food & Beverage or hospitality industry.
- Strong problem-solving skills and the ability to thrive in a digital-first work environment.
- A genuine passion for food delivery services and enhancing the customer experience.

What We Offer

- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- 2 Extra Salaries Per Year (13th and 14th salary)
- Career growth opportunities and ongoing professional development within the Food & Beverage sector.
- And Much More...

Life in Spain

Choosing to work in Spain offers a unique blend of ancient history, modern coastal living, and over 300 days of sunshine per year. As one of our team members, you will enjoy a high quality of life, allowing you to explore the stunning beaches, vibrant nightlife, and world-renowned culinary scene that Spain is famous for. Searching for jobs in Spain has never been more rewarding, as the country continues to grow as a major European hub for international professionals.

Our comprehensive relocation package ensures that your transition to life in Spain is smooth and stress-free. Whether you are craving authentic Mediterranean cuisine or looking to immerse yourself in local culture, relocating to Spain provides the perfect backdrop for your career progression. Join the many professionals who have already successfully relocated to Spain through our guidance and enjoy the perfect balance of professional ambition and personal well-being.

How to Apply

Are you ready to take the next step in your career with a leading international firm? If you are a French speaker looking for an exceptional opportunity within the Food & Beverage industry, we invite you to Apply Now. Join the Mercier Consultancy Group team today and secure your place in one of the most exciting French-speaking jobs in Spain.

📌 French Speaking Customer Service Agent for Food Delivery Services – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España