French Speaking Customer Service Agent for Airlines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our bespoke approach to career advancement, specializing in high-growth industries like the aviation sector and providing seamless transition experiences for global professionals.

Job Overview

We are currently sourcing exceptional candidates for a French Speaking Customer Service Agent for Airlines position in Spain. This is an unparalleled opportunity to launch your career in the international aviation industry, combining professional growth with the Mediterranean lifestyle, while taking advantage of one of the most attractive French-speaking jobs currently available in the region.

Key Responsibilities

- Act as the primary point of contact for airline passengers, providing world-class support for booking inquiries and flight modifications.
- Manage complex travel documentation and provide guidance on international aviation regulations.
- Resolve high-priority passenger issues regarding baggage claims, flight delays, and cancellations with empathy and professional efficiency.
- Maintain high quality and performance standards consistent with the service excellence expected in the premium Airlines/Aviation industry.
- Efficiently navigate GDS systems to assist travelers with ticket issuance, seat selection, and special service requests.
- Collaborate with international teams to ensure seamless communication during peak travel seasons.
- Ensure that every interaction upholds the reputation of our general aviation partners.

Requirements

- Native or fluent French (spoken and written) is mandatory for this French Speaking Customer Service Agent for Airlines position in Spain.
- Strong command of the English language to effectively operate within our international aviation software systems.




- Valid EU passport or a valid work permit for Spain.
- Proven experience in customer support, preferably within the travel, hospitality, or aviation sectors.
- Excellent problem-solving skills and the ability to thrive in a fast-paced environment.
- Tech-savvy with the ability to learn new airline industry booking platforms quickly.

What We Offer

- Highly competitive monthly salary, among the best in the market for jobs in Spain.
- Generous compensation package including 13th and 14th salaries per year.
- Monthly Performance Bonus linked to service quality metrics.
- Comprehensive and Fully Paid Relocation Package, including your flight, airport transfer, and initial hotel accommodation.
- Professional and fully paid training programs specific to the Airlines/Aviation industry.
- Full private health insurance coverage.
- Ongoing career development coaching provided by Mercier Consultancy Group.

Life in Spain

Living and working in Spain offers a unique balance of professional challenge and a Mediterranean paradise. As one of our team members, you will experience the vibrant culture, legendary hospitality, and breathtaking climate that Spain is globally renowned for. Our candidates consistently find that the quality of life in Spain provides the perfect backdrop to advance their career in international aviation.

Beyond the professional benefits of these French-speaking jobs, you will enjoy world-famous gastronomy, historic landmarks, and a welcoming international community. We take care of all logistical burdens with our full relocation support, ensuring that your move to Spain is as smooth as possible so you can focus on building your future in this beautiful country.

How to Apply

Are you ready to take flight with your career? We invite you to join our team by clicking "Apply Now" to submit your CV. Our consultants at Mercier Consultancy Group are eager to help you secure one of the most rewarding French-speaking jobs in Europe.

📌 French Speaking Customer Service Agent for Airlines – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España