Polish Speaking Customer Service Agent for Travel Sector

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier integral talent and industry-leading organizations. We pride ourselves on creating career-defining opportunities that blend professional growth with an exceptional quality of life, specializing in connecting candidates to elite Polish-speaking jobs across Europe.

Job Overview

Are you passionate about travel and eager to kickstart a career in a sunny, vibrant environment? We are currently seeking a motivated professional for a Polish Speaking Customer Service Agent for Travel Sector position in Spain, designed for individuals who thrive on delivering world-class assistance to global travelers.

Key Responsibilities

- Act as the primary point of contact for travelers, providing exceptional support in Polish regarding bookings and travel itineraries.
- Resolve complex travel-related inquiries with professionalism to ensure high customer satisfaction within the travel sector.
- Collaborate with international teams to troubleshoot logistical challenges and provide real-time solutions for vacationers.
- Maintain a deep understanding of travel industry trends and policies to provide accurate and updated information to our clientele.
- Ensure all interactions are recorded accurately within our CRM systems, maintaining the high service standards associated with Mercier Consultancy Group.
- Contribute to a positive team culture by sharing knowledge and best practices for customer care excellence.

Requirements

- Native or fluent Polish (spoken and written) is mandatory for this role.
- Excellent command of the English language to function within our international work environment.




- Valid EU passport (mandatory) to facilitate your transition to these exciting jobs in Spain.
- A customer-centric mindset with a genuine passion for the travel and tourism industry.
- Strong digital literacy and the ability to navigate multiple software platforms simultaneously.
- Adaptability and a desire to thrive in a fast-paced, multicultural setting in Spain.

What We Offer

- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary)
- Monthly Performance Bonus for high-achievers
- Fully Paid Relocation Package (flight, transfer, hotel)
- Fully Paid Professional Training within the travel sector
- Comprehensive Health Insurance coverage
- Continuous professional development and career progression
- And Much More...

Life in Spain

Embrace the Mediterranean lifestyle by accepting one of our premier Polish-speaking jobs in Spain. Known for its 300 days of sunshine, stunning ancient history, and world-renowned coastline, Spain offers an unparalleled work-life balance that allows you to enjoy a vacation-like atmosphere every single day after hours.

Relocating to Spain means immersing yourself in a culture that values hospitality and gastronomy, with access to some of the finest Mediterranean cuisine in the world. Whether you are wandering through the historic streets of Athens or exploring the islands, living and working in Spain provides a unique quality of life that makes this Polish Speaking Customer Service Agent for Travel Sector position in Spain an irresistible career move.

How to Apply

Ready to embark on a new adventure? We invite you to join our growing team by clicking the Apply Now button below to submit your application. Mercier Consultancy Group is committed to your success and we look forward to assisting you in your next professional chapter.

📌 Polish Speaking Customer Service Agent for Travel Sector – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España