The Digital Consulting Architect, CPQ, reporting to the Director, Technology Solutions, plays a critical role in delivering scalable, revenue-driving Quote-to-Cash solutions for Zaelab's enterprise clients. This role serves as the primary functional and technical authority for CPQ, product configuration, pricing, and ordering workflows across platforms such as Service Now (Logik.Ai) and adjacent commerce ecosystems. Your Key Responsibilities Solution & Project Delivery: Serve as the primary technical authority for CPQ and Quote-to-Cash initiatives, representing Zaelab in client-facing architectural discussions, solution reviews, and technical decision-making. Solution Design: Act as a subject matter expert in Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, contracts, and downstream order fulfillment. Lead architecture and functional design of custom product configurators, including technologies such as Logik.Ai (Service Now). Translate complex revenue models into scalable CPQ architectures aligned with platform best practices. Integration Architecture: Design scalable and secure architectures that integrate with commerce platforms, ERP systems, CDPs, middleware, and adjacent enterprise systems. Collaborate with clients and internal teams to create prototypes and proofs of concept to validate requirements and solution approaches. Technical Discovery: Conduct business and technical discovery, assessing current-state revenue systems and defining future-state CPQ roadmaps. Lead business process mapping sessions and produce functional and architectural documentation. Perform gap analysis and identify opportunities to optimize business processes through CPQ and commerce capabilities. Hands-On Development: Maintain a hands-on approach to solution delivery, contributing to configuration, development, and technical problem-solving alongside the team. Partner closely with developers to ensure designs are implemented accurately and efficiently. Troubleshoot complex functional and technical issues, identifying root causes and driving resolution. Issue Resolution: Troubleshoot complex technical issues,



ensuring consistent delivery momentum and high-quality outcomes. Team Leadership: Mentor consultants, developers, and analysts on CPQ architecture patterns, platform capabilities, and delivery best practices. Coach teams on balancing functional requirements with technical feasibility and long-term maintainability. Set quality standards for CPQ design, documentation, and delivery execution. Pre-Sales Support: Partner with Solution Engineering and Sales teams to scope engagements, propose architecture approaches, and communicate solution value to B2 B clients. Build trusted relationships with client sponsors and stakeholders, guiding strategic decision-making. Clearly articulate CPQ solution value to technical and non-technical audiences. Thought Leadership: Contribute to Zaelab accelerators, templates, and repeatable CPQ implementation patterns. Stay current with CPQ, commerce, and platform trends, sharing insights internally and externally. Participate in internal enablement, client workshops, and industry/community forums. Requirements 8+ years of experience in enterprise consulting or solution architecture, including complex platform implementations and integrations. Professional fluency in Spanish and English. At least 3+ years focused specifically on CPQ, Quote-to-Cash, B2 B Commerce or complex product configurations. Proven experience designing and delivering custom CPQ or product configurator solutions. Experience integrating CPQ with CRM, ERP, commerce platforms, and middleware. Hands-on experience with modern web and integration technologies (Java Script, REST/SOAP, APIs). Experience in digital commerce, service modernization, or customer experience transformation is a strong plus. Background in Manufacturing and B2 B is nice to have.



Demonstrated ability to engage and influence senior stakeholders, translating complex requirements into actionable architectural plans. Proven experience designing or implementing AI-driven workflows or leveraging AI insights to improve service operations. Required Certifications (or obtained within designated timelines): Certified System Administrator (within 60 days) Certified Application Developer (within 90 days) Certified Implementation Specialist - Sales & Order Management (SOM) Certified Implementation Specialist - Customer Service Management (CSM) Certified Implementation Specialist - Field Service Management (FSM) Service Now CPQ / Product Configuration (Logik.Ai) Certification (or equivalent CPQ certification) Certified Technical Architect (within first year) Equivalent Certifications: Salesforce CPQ Specialist Salesforce Revenue Cloud Consultant Salesforce Architect Salesforce Service Cloud Consultant Salesforce Field Service Lightning Benefits Unlimited Vacation/PTO Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada) Fully remote and distributed teams Paid Parental Leave Ongoing training and education opportunities 0% Bureaucracy Culture – Focus is on responsibilities, not title Zaelab is dedicated to building and fostering an inclusive, accessible environment, where all employees feel valued, respected, and supported. We are committed to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive. Zaelab is proud to be an equal‑opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use E‑Verify to confirm the identity and employment eligibility of all new USA hires. Please rest assured that we will treat any information you share with us with the utmost care, use your information solely for recruitment purposes, and will never sell it to other companies for marketing purposes. Please review our privacy policy for future information. #J-18808-Ljbffr

📌 Digital Consulting Architect, Cpq (Spanish-Speaking) (España)
🏢 Zaelab
📍 España