Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Reservations Agent to work closely with Trivago in vibrant Athens, Greece. This role includes paid relocation, allowing you to immerse yourself in a dynamic work environment while providing outstanding service to Dutch-speaking clients. You will assist customers with their hotel bookings, ensuring seamless communication and high customer satisfaction.

Key Responsibilities

- Manage hotel reservations for Dutch-speaking clients via phone, email, and chat using the Trivago platform
- Provide accurate information about hotels, pricing, amenities, and special offers to support clients' booking decisions
- Confirm booking details promptly and ensure smooth transaction processes
- Handle customer questions and resolve any booking-related issues professionally and efficiently
- Maintain comprehensive records of bookings and client interactions in CRM systems
- Keep up-to-date with industry trends, hotel inventory,



and Trivago updates to deliver optimal customer experience

Requirements

- Fluent in Dutch (written and spoken); proficiency in English is an advantage
- Prior experience in hotel reservations, customer service, or working with Trivago or similar platforms is preferred
- Strong enthusiasm for travel and knowledge of the hospitality sector
- Excellent communication and problem-solving skills focused on customer satisfaction
- Proficiency with CRM systems and standard office software
- Self-driven, organized, and able to work independently in a fast-paced environment
- Willingness to relocate to Athens, Greece, with full paid relocation support provided

Benefits

- Competitive Monthly
- Fully Paid Relocation Package
- Monthly Performance BonusFully Paid Training
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More..

#J-18808-Ljbffr

📌 Dutch Reservations Agent For Trivago - Work In Athens - Paid Relocation (España)
🏢 Mercier Consultancy MD
📍 España