Introduction
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As a key member of our Operations Team, you will ensure seamless logistics coordination and transport management across the EMEA region, driving efficiency, accuracy, and customer satisfaction. We’re seeking an individual with a passion for logistics, problem-solving, strong ability to manage stress in a fast-pace environment, and cross-functional collaboration.

What will you do?

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- Oversee daily logistics operations, ensuring smooth shipments flow from warehouses to retail platforms.

- Act as the primary point of contact for logistics partners (3PLs and carriers) and internal stakeholders, resolving delivery incidents and ensuring customer-first solutions.

- Collaborate with cross-functional teams (Warehouse, Carriers, Customers, Finance, Sales) to align priorities and guarantee service excellence.

- Coordinate transport activities, including deliveries, appointments, returns,



and special requirements while supervising 3PL and carriers’ performance.

- Drive process improvements to enhance efficiency and service quality.

- Prepare operational, financial, and compliance reports (including invoicing, SOX, PODs, and cost analysis) to support decision-making and audits. Manage all the chargebacks related to non-operational compliance (shortages claims, non-OTD and non-shows).

To be Successful, You Will have:

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- 2–3 years of experience in logistics, preferably within FMCG in EMEA.

- Team player mindset, collaborative and adaptable in cross-functional environments.

- Proactive and self-driven, with a problem-solving attitude and strong organizational skills. xhfqzwm

- Fluency in Spanish and Business English is required.

- Logistics studies

- Proficient in Microsoft Excel, experienced in ERP systems and TMS knowledge

Location

Madrid, Spain

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📌 Logistics Coordinator - Emea Retail Transport (Las Rozas de Madrid)
🏢 Irobot
📍 Las Rozas de Madrid