WHO ARE WE

Alpega is the trusted execution platform shippers and carriers across Europerelyon to plan,procure, and execute road freight - every day, at the speed the industry demands. We are 450+ people across European offices, working in product, engineering,commercial,and theteams that keep partners connected. In 2026, Alpega was named a Challenger in the Gartner Magic Quadrant for Transportation Management Systems. Our work alsofeatures inBCG's State of AI in European Logistics — alongside the companies setting the pace for the industry. Find out more about us: About us | Alpega TheAlpegaGroup is looking for a Customer Success Representative for theIberia Market . This role will be part of the Sales Organization inAlpega. The position is based in Sant Cugat, Barcelona. You speakSpanishat aC2leveland you would like to be part of an international company? Do you want to play an active part in shaping the landscape of the transport industry as part of a SaaS company? Become our new Customer Success Representative! As such, you will join our Freight Exchange (FX)Businessand you will be an important member of our organization.

ABOUT THE ROLE

- You will focusincontract renewal, retention and upsell of existing clients (B2B)
- Take care of our customer portfolio
- Customer support via phone and e‑mail
- Solve customer concerns and elevate issues when appropriate.
- Take ownership of new customers by onboarding and helping them configure their accounts.
- Implement customer development strategies by taking care of the clients ininitialguidance, technicalsupportand training services.




- Support the Controlling Departmentin the process of cancellation, cashcollectionand debt mediation.
- This role requires the ability to attend industry events and perform on‑site client visits as needed

WHAT WE LOOK FOR IN YOU

- Previousexperience working in sales is idóneo (SDR or BDR roles) .
- You speakSpanishat aC2leveland are fluentinEnglish
- You will need to live within travel distance ofBarcelona
- Resourceful and highly motivated, with a focus on client satisfaction.
- Teamplayerable to build good relationships with team and customers.
- High accuracy standards.
- Experience with Salesforce will be a plus.
- *Please,submityour resume in English

WHAT WE OFFER YOU

- A competitive salary package, withadditional legal benefits focused on your well‑being, workflexibilityand career growth.
- Gaining experience in the supply chain andlogistics, with a dynamic business growth and agile way of working.
- Hybrid working model, with 3 days in the office and2 from home.
- An international working environment, with over40 nationalities in the Alpega Team You will be ableimpactthe future of sustainability in the transportation industry, both for our clients and as well with our internal initiatives.
- Learn more about Life at Alpega

OUR COMMITMENT

Alpega hires people from diverse backgrounds, beliefs, and identities. What matters is the work, and that the people doing it have what they need to do it well.

If you need adjustments at any stage of the application or interview process, contact the Talent Acquisition specialist for this role, and we’llarrangeit.

OUR PRIVACY POLICY

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📌 Account Management Iberia (Barcelona)
🏢 Doist
📍 Barcelona