ph3Customer Care Operations Executive (English German) /h3 pAre you passionate about customer service, highly organised, and looking to join an international company where no two days are the same? /p pWe are looking for a proactive and organised Customer Care Operations Executive to join our Barcelona office on a full‑time self‑employed (autónomo/freelance contractor) basis. /p pThis is a varied role combining customer service, logistics, administration, and office operations, making it adecuado for someone who enjoys both working with people and managing operational tasks. /p h3What you’ll be doing /h3 ul liAssisting customers via telephone, email and live chat /li liPreparing quotations and providing product information /li liProcessing customer orders and following cases through to completion /li liDNA kit preparation,



fulfilment and dispatch /li liPrinting documentation and assembling testing kits /li liReceiving and scanning returned DNA samples /li liCoordinating shipments with international courier companies /li liGeneral office administration and inventory management /li liWorking closely with our international customer service teams /li /ul h3We're looking for someone who has: /h3 ul liVery good domain of spoken and written German (essential) /li liSpanish is welcomed but not essential /li liPrevious experience in Customer Service, Administration or Operations /li liStrong organisational abilities and attention to detail /li liConfidence using Microsoft Office (Outlook, Excel, Word and Teams) /li liGood computer skills and ability to learn new systems quickly /li liAbility to multitask in a fast‑paced environment /li liProfessional telephone manner /li liPositive attitude and willingness to learn /li /ul h3What we offer /h3 ul liSalary review after 12 months based on performance /li liFriendly international working environment /li liFull equipment provided /li liFull product and systems training /li liComfortable office with supportive team /li /ul /p #J-18808-Ljbffr

📌 Customer Care & Operations Executive (English & German) (Barcelona)
🏢 EDL International
📍 Barcelona