pbDescription /b /ppAre you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! /ppOur client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. /ppbr/ppIf you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! /ppbr/ppbKey languages /b /pulliBilingual proficiency of bDutch /b /liliFull professional level of bEnglish /b /li /ulpbr/ppbMain responsibilities /b /pullibBe the First Point of Contact: /b Engage with customers via phone (80%), email, and chat, providing prompt and effective support /lilibDeliver Outstanding Service: /b Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the Dutch market /lilibManage Customer Interactions: /b Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system /lilibStay Informed:



/b Keep up-to-date with our company’s products to provide accurate and helpful information /li /ulpbr/ppbCore skills/experience /b /pulliOutstanding verbal and written skills that allow you to connect with customers clearly and effectively /liliA warm, empathetic approach with a genuine passion for helping others /liliA strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively /liliA good listener who excels in teamwork and enjoys working collaboratively /li /ulpbr/ppbWhat's on offer /b /pulliCompetitive Salary /liliHybrid working model /liliAbility to work remotely from Europe (1 month per year) /liliPersonal and professional growth opportunities /liliUnlimited access to our online learning platform for continuous development /liliTransportation allowance (after 6 months) /liliPrivate medical insurance (after 6 months) /li /ulpbr/ppbOur recruitment process? /b /pullibStep 1: /bInterview with our Recruiter to get to know you better /lilibStep 2: /b Interview with the Team Lead of the company /lilibStep 3: /b Final interview in the office /li /ulpbr/ppAt Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin. /p

📌 E-Commerce Customer Service Agent with Dutch (Barcelona)
🏢 Babel Profiles
📍 Barcelona