06 ago
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Vivo Tech
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Madrid
Vivo Tech GmbH in Madrid seeks a Service Operations Specialist to support European customer service operations, focusing on contact center management, service quality monitoring, and user feedback analysis to drive improvements.
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You will collaborate with internal teams and external partners to ensure a consistent, high-quality service experience for Vivo xcskxlj users across Europe, including data-driven process optimization and cross-market coordination.
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📌 Europe Contact Center Ops & Service Quality Lead (Madrid)
🏢 Vivo Tech
📍 Madrid