ph3Customer Service Representative (English-speaking) – On-site – Sport Clothing Industry AM03 /h3 pLocation: Barcelona (on-site). This role requires English-speaking skills. /p h3What You Will Do In This Role /h3 ul liHandle incoming customer contacts via telephone, email, chat, or other automated alerts and solve users’ demands. /li liLog call details onto call management systems and provide response and resolution within SLA. /li liMaintain service and product knowledge and expertise associated with applications specific to individual customers. /li liEnsure contractual SLA is maintained. /li /ul h3Your Qualifications /h3 ol liProficient in English. /li liGood disposition to work in a customer service environment. /li liCustomer care skills – ability to listen to and understand the customers’ needs. /li liCan take ownership of, and progress calls to resolution or elevate to resolution. /li /ol h3What’s In It For You /h3 ul liShift: Monday – Friday:



9h‑18h or 10h – 19h depending on the week. /li liSalary 18,052.54 euros gross per year + up to 2,400 euros gross per year in bonus. /li liCentral location in Barcelona. /li liFull paid training on the company and the project you’ll be working on. /li liCareer development programs, specialized courses. /li /ul pConcentrix is an equal opportunity employer. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. /p /p #J-18808-Ljbffr

📌 Customer Service Representative (English-speaking) - On-site - Sport Clothing Industry (Barcelona)
🏢 Concentrix
📍 Barcelona