06 ago
|
Nuitée Travel
|
Barcelona
06 ago
Nuitée Travel
Barcelona
Nuitée is seeking an experienced Customer Service Team Lead to guide and develop our general Customer Service operation from our Barcelona office.
Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.
You’ll lead a team of representatives and supervisors, coach on how to handle VIP bookings, cancellations, and special requests, and partner with other departments to streamline processes. xqbhyrx
You’ll monitor SLAs and KPIs, foster a customer-first culture, and own performance reviews and continuous improvement initiatives.
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📌 Customer Service Team Lead - In-Office, Global Travel Tech (Barcelona)
🏢 Nuitée Travel
📍 Barcelona