ph3Job Description /h3 pbEuropean Payroll Service Delivery Manager /b /p pbLocation /b - Europe (Hybrid / Remote) /p pbReporting to: /b Global Head of Payroll Benefits /p pAre you motivated by ensuring employees are paid accurately, compliantly, and on time across multiple countries? Are you excited by building scalable payroll service governance, strong vendor partnerships, and technology-enabled ways of working? Are you a collaborative leader who enjoys influencing stakeholders and driving continuous improvement? /p pIf this sounds like you, or you’re curious to learn more, then this role could be the perfect opportunity. Join our Payroll Benefits team as our new European Payroll Service Delivery Manager and work with us to close the gap to a sustainable future. /p h3Your new role /h3 pAs our new European Payroll Service Delivery Manager, you will ensure the successful delivery of payroll services across Europe, acting as the primary interface between Ramboll, payroll vendors and their local subcontractors, HR, Finance, ICT, and other key stakeholders. You will be part of our Integral Payroll Benefits function, working across a European hybrid and remote delivery model. In this role, you will own service performance, vendor governance, escalations, operational continuity, and continuous improvement initiatives. You will lead service governance, support payroll transformation and country implementations, and help strengthen processes, controls, and knowledge management across Ramboll’s European payroll landscape. This is a strong opportunity to shape payroll service excellence in a global, foundation‑owned organisation where people, sustainability, and long‑term thinking guide how we work. /p h3Your key responsibilities will be: /h3 ul liOwning the operational and governance relationship with external payroll providers, including service scope, contractual commitments, out‑of‑scope requests, and vendor accountability. /li liManaging payroll service performance through SLAs, KPIs, payroll calendars, governance meetings, root‑cause analysis, corrective actions, and continuous service improvement.



/li liActing as a key escalation and stakeholder contact for HR, Finance, ICT, vendors, and senior business stakeholders across Europe, providing clear communication on risks, issues, upcoming changes, and improvement initiatives. /li liSupporting payroll transformation, new country onboarding, acquisitions, integrations, payroll migrations, automation, AI‑enabled improvements, and service readiness activities. /li liMaintaining strong payroll governance, controls, audit readiness, compliance‑risk oversight, operating procedures, knowledge transfer, disaster recovery planning, and service continuity. /li /ul h3About you /h3 ul liExperience managing multi‑country payroll operations or payroll service delivery, ideally within an outsourced or vendor‑led operating model. /li liExperience managing third‑party payroll vendors, service contracts, SLAs, KPIs, governance forums, and performance improvement activities. /li liStrong stakeholder management and influencing skills, with the ability to work confidently with HR, Finance, ICT, vendors, and senior business leaders. /li liProven ability to lead service governance, incident management, project delivery, service recovery, continuous improvement, and change initiatives. /li liExcellent communication skills in English and German. /li /ul pIt would also be beneficial if you have experience with Workday, Papaya Global, ServiceNow, or similar HR/payroll technologies, experience within a shared services or global business services environment, a payroll qualification such as CIPP, IPASS or equivalent, or knowledge of European payroll compliance requirements. /p h3What we can offer you /h3 ul liFlexible work environment,



including hybrid or remote ways of working where relevant to the role and location. /li liCommitment to your development. /li liLeaders guided by our Leadership Principles. /li liA culture that welcomes you as the unique person you are. /li liInspiration from colleagues, clients, and projects. /li liThe long‑term thinking of a foundation‑owned company. /li liThe opportunity to shape payroll service excellence across Europe. /li liCollaboration with international stakeholders and exposure to modern HR and payroll technologies. /li /ul h3Ready to join us? /h3 pPlease submit your application and CV online. We invite diversity in all its forms and encourage applicants from all groups to apply. /p pWe recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume, and Ramboll’s supportive learning culture can help you grow. So if this role resonates with you but you do not meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. /p pDeadline: 14/08/2026 /p h3Do you have any questions? /h3 pContact – Talent Acquisition Advisor, George Westwood – /p h3Equality, Diversity, and Inclusion /h3 pEquality, diversity, and inclusion are at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment where everyone is able to flourish and reach their potential. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We invite applications from candidates of all backgrounds and characteristics. Please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at with such requests. /p /p #J-18808-Ljbffr

📌 European Payroll Service Delivery Manager (España)
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