ph3Overview /h3pFlywire is a global payments enablement and software company, founded to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel B2B, covering more than 240 countries and territories and supporting over 140 currencies. With over 1000+ integral FlyMates, representing more than 40 nationalities, and 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. /ppAre you ready to trade your job for a journey? Become a FlyMate. /ph3What You’ll Do /h3pAt Flywire, we’re transforming the way travel businesses manage and optimise global payments. We are looking for a commercially minded, relationship-driven Client Success Manager to support and grow a portfolio of strategic Travel clients across the EMEA region. /ppThis role is ideal for someone who enjoys building strong client partnerships, driving commercial growth within existing accounts and acting as a trusted advisor to clients in a fast-paced, high growth environment. /ppThe Client Success Manager will work closely with Sales, Implementation, Product and Support teams to help clients maximise the value of Flywire’s solutions while identifying opportunities to deepen partnerships and increase revenue across the existing client base. /ph3What You’ll Need to Do /h3ulliBuild and maintain strong relationships with existing Travel clients across EMEA /liliManage a portfolio of mid market and strategic Travel accounts, helping clients maximise the value of their Flywire partnership /liliDevelop account plans focused on retention,



client engagement and commercial growth opportunities /liliIdentify upsell and expansion opportunities within existing client groups /liliPartner with clients to understand their business goals, operational challenges and payment needs /liliAct as a trusted advisor by providing guidance, education and insight around Flywire’s payment solutions and capabilities /liliProvide clients with reporting, analytics and strategic recommendations to support performance and adoption /liliWork cross-functionally with Sales, Product, Support and Implementation teams to deliver a strong client experience /liliSupport onboarding best practices and contribute ideas to improve processes and client engagement across the wider Client Success organisation /liliGather and communicate client feedback to help inform internal teams and support continuous improvement /liliLead and manage multiple client initiatives simultaneously in a fast-paced and highly collaborative environment /li /ulh3Qualifications /h3pWhat We’re Looking For /pulli5+ years of experience in Client Success, Relationship Management,



Account Management or a similar client facing commercial role /liliStrong experience managing and growing existing client relationships /liliProven ability to identify commercial opportunities and drive account growth within an existing portfolio /liliExperience working with strategic or complex client accounts /liliExcellent relationship building and communication skills with the ability to engage credibly with senior stakeholders /liliStrong organisational, analytical and planning skills /liliComfortable working cross functionally across multiple teams and priorities /liliPayments, fintech or travel industry experience is highly preferred /liliFluent in English plus Spanish and/or Italian is highly preferred /liliExperience with Salesforce, GSuite, Jira, Slack, Looker and Smartsheet is a plus /liliWillingness to travel across Europe as required /li /ulh3What Makes This Role Exciting /h3ulliOpportunity to work with well-known Travel brands across EMEA /liliHigh visibility role with meaningful client ownership and commercial exposure /liliBlend of relationship management, commercial growth and strategic client partnership /liliFast-paced and collaborative international environment /liliOpportunity to help shape the future growth of Flywire’s Travel business /li /ulh3Additional Information /h3ulliEmployee Stock Purchase Plan (ESPP) /liliDynamic Global Team /liliWellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) /liliBe a meaningful part in our success - every FlyMate makes an impact /liliCompetitive time off including FlyBetter Days to volunteer in a cause you believe in /liliWork From Home Stipend /liliGreat Talent Development Programs /li /ulpFlywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. /p /p #J-18808-Ljbffr

📌 Client Success Manager (València d'Àneu)
🏢 Flywire
📍 València d'Àneu