06 ago
|
Tavrion Dynamics
|
Barcelona
06 ago
Tavrion Dynamics
Barcelona
ph3About the Role /h3 pWe are seeking enthusiastic, customer-focused individuals to join our Social Media Customer Care team starting in July August. In this role, you will assist customers through social media and other digital communication channels, delivering outstanding support and ensuring a positive customer experience. /p h3Responsibilities /h3 ul liRespond promptly to customer inquiries received through social media platforms and digital channels. /li liProvide accurate information and resolve customer concerns efficiently. /li liHandle complaints professionally and escalated more complex issues when appropriate. /li liCommunicate with empathy, professionalism, and a customer-first approach. /li liFollow company policies and quality standards in every interaction. /li liAchieve individual productivity and performance goals. /li /ul h3What We're Looking For /h3 ul liFluency in Italian, both written and spoken. /li liEnglish proficiency at an intermediate level (B1/B2). /li liTyping speed of at least 20 words per minute. /li liExcellent communication and problem-solving abilities. /li liStrong customer service orientation and the ability to thrive in a fast-paced environment. /li liBasic computer skills and familiarity with social media platforms.
/li /ul h3Employment Details /h3 ul liInitial 12-month contract with the possibility of renewal. /li liFull-time position (40 hours per week), working 8-hour shifts on a rotating schedule. /li liFlight ticket reimbursement in accordance with company policy. /li liComprehensive health insurance coverage. /li liComplimentary Portuguese language classes. /li /ul h3Salary Benefits /h3 ul libWithout Company Accommodation /b /li liMonthly Base Salary: €1,366.17 /li liPerformance Bonus: Details provided during the recruitment process /li /ul ul libWith Company Accommodation /b /li liMonthly Base Salary: €1,040.68 /li liPerformance Bonus: Details provided during the recruitment process /li /ul h3Why Join Us? /h3 ul liWork in a diverse and international environment. /li liReceive comprehensive on-boarding and professional training. /li liAccess career growth and development opportunities. /li liBenefit from relocation assistance and support with settling in. /li liEnjoy stable employment with the opportunity to renew your contract. /li /ul pIf you're fluent in Italian and enjoy helping customers through digital communication channels, we'd love to hear from you. Apply today and become part of our dynamic and growing team! /p /p #J-18808-Ljbffr
📌 Social Media Advisor – Italian Market Lisbon w/ Relocation & Accommodation (Barcelona)
🏢 Tavrion Dynamics
📍 Barcelona