06 ago
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Cross Border Talents
|
Madrid
06 ago
Cross Border Talents
Madrid
ppbRole: /b Spanish-Speaking Client Support Advisor /p pbLocation: /b Lisbon, Portugal /p pbType: /b Full-time (40h/week) /p pbStart Date: /b October 2025 /p h3What You'll Be Doing /h3 ul liManaging bookings, creating, updating, or canceling reservations. /li liGuiding customers via phone, email, or chat with professional and friendly support. /li liAssisting with special services (VIP clients, mobility support, or tailored travel needs). /li liHandling claims such as delays, cancellations, or strikes with empathy and efficiency. /li liProviding accurate, real-time information to help customers make confident decisions. /li liGoing above and beyond so that every interaction feels personal and memorable. /li /ul h3What Makes You a Great Fit /h3 ul liFluency in bSpanish (C1) /b and strong command of bEnglish (B2) /b, both spoken and written. /li liA natural communicator with excellent interpersonal skills and a positive, team-oriented mindset. /li liPrevious experience with bGDS tools /b (Amadeus, Galileo, Sabre) is highly valued.
/li liAt least b6 months experience /b in customer service, tourism, or travel-related roles preferred. /li liAbove all, a willingness to learn, grow, and bring energy to every interaction. /li /ul h3Why Join Us in Lisbon? /h3 ul liCompetitive salary with additional performance bonuses. /li liA bcentral Lisbon office /b, easily accessible and surrounded by the city vibrant culture. /li liPaid training to set you up for success from day one. /li liClear career progression with b80% of our leaders promoted internally /b. /li liLearning and leadership programs to fuel your professional growth. /li /ul h3Diversity Equal Opportunity /h3 pWe believe in one general team. Our recruitment and workplace practices are inclusive and respectful of all individuals regardless of race, gender, age, nationality, disability, religion, or orientation. Everyone deserves the chance to thrive and we're here to make that happen. /p /p #J-18808-Ljbffr
📌 Spanish-Speaking Travel Support Specialist Relocate to Lisbone (Madrid)
🏢 Cross Border Talents
📍 Madrid