ppJob Title: /p pFashion Support Consultant (Italian - speaking) - On-site IN02 /p pJob Description /p pbExperience the power of a game - changing career /b /p pAre you looking forwhat’snext?We’rea general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. /p pIfyou’relooking to grow and be inspired, as abFashion Support Consultant in Barcelona(on-site), /byou will be part of our team ofgame-changerswho are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. /p pbCareer growth and personal development /b /p pWe’llgive you all the training,cutting-edgetechnologies, and the continuing supportyou’llneed to succeed. At Concentrix,there’sa real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!That’swhy we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of careeryou’vealways envisioned. /p pbWhat you will do in this role /b /p pAs a Fashion Support Consultanton our team, you will: /p ul liTake incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands. /li liLog call details onto call management systems and provide response and resolution within SLA. /li liMaintainservice and product knowledge andexpertiseassociated with applications specific to individual customers. /li liEscalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.



/li liUnderstand andcomply withadministrative duties /li /ul pbYour qualifications /b /p pConcentrix is a great match if you: /p ul liAre proficient or bilingual in Italian with an advanced level of English /li liHave customer care skills – ability to listen to and understand the customers’ need /li liCan take ownership of, and progress calls to resolution or to elevate call to resolution /li liHaveexcellent communication skills and adaptability /li liWorking knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus /li /ul pbWhat’sin it for you /b /p ul liFull-time39 hours/week, permanent contract: rotative Monday to Friday 9:00 to 18:00 /li liSalary 19,623 euros gross/year + up to 1,200 euros gross/year in bonus /li liCentral location in Barcelona /li liFull paid training on the company and the projectyou’llbe working on /li liCareer development programs, specialized courses, and language classes /li /ul pbExperience the best version of you! /b /p pAt Concentrix, we invest in ourgame-changersbecause we know that when our people thrive, our clients and their customers thrive. /p pbConcentrix is an equal opportunity employer /b /p pWe’reproudlyunited as oneteam, one company, globally.We’recommitted to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. /p h3Location /h3 pESP Barcelona - C/ de la Selva de Mar, 129 /p h3Language Requirements /h3 pEnglish, Italian (Required), Spanish /p h3Time Type /h3 pFull time /p /p #J-18808-Ljbffr

📌 Fashion Support Consultant (Italian - speaking) - On-site (Barcelona)
🏢 CNX
📍 Barcelona