ppWe are your bEnergy Technology Partner /b. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all. /ppAt Schneider Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. /ppAre you ready to lead the digital transformation to create a more sustainable world? /ppIf you are up to challenge your creativity and make an impact, we are excited to welcome you! /ppSchneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. /ppSchneider Electric is seeking a highly skilled bSenior Service Leader /b to oversee and continuously improve the delivery of global Security Services covering Endpoint Security, Network Security, and Cloud Security. /ppThe Senior Service Leader will not directly manage people but will act as the Service Manager / Service Owner, responsible for the performance, quality, reporting, governance, and continuous improvement of the services delivered by the Security Operators team for a target population within Schneider Electric: RD. /ppThe security services cover topics such as Antimalware, EDR, encryption, local admin privilege management, firewall rules, VPN issues, proxy exceptions, and various cloud security-related domains. /ppThe role requires strong service management skills, excellent communication, a proactive mindset, and strong proficiency in dashboards, KPIs, and SLA reporting. /ph3What will you do? /h3h3Missions: /h3ulliEnsure the delivery of high-quality, customer-focused security services, acting as the primary Service Manager. /liliDrive the development and implementation of best practices across security operations. /liliCollaborate with stakeholders globally to understand needs and ensure service alignment. /liliLead continuous improvement initiatives to enhance service reliability, quality, and efficiency together with the Security Operations leaders. /liliCommunicate clearly, proactively, and transparently with technical and non-technical audiences. /li /ulh3Responsibilities: /h3ulliServe as the Service Manager / Service Owner for Endpoint, Network, and Cloud Security services. /liliGovern and monitor the service delivered by the Security Operators team (without direct people management). /liliDevelop, maintain, and deliver dashboards, KPIs, and SLA reports to leadership and stakeholders. /liliEnsure operational excellence, service compliance, and adherence to defined processes. /liliIdentify risks, recurring issues, and improvement opportunities using a proactive, data-driven approach. /liliCoordinate service reviews, track action plans, and ensure follow-through on improvements. /liliMaintain and enhance standard operating procedures, runbooks, and service documentation. /liliPartner with cross‑functional teams (SOC, Engineering, Cloud, Infrastructure)



to drive service enhancements. /liliProvide expert guidance on complex security topics and support the Operators team in resolving escalations. /liliEnsure consistent and effective communication across teams and stakeholders. /li /ulh3What qualifications will make you successful? /h3h3Education Experience /h3ulliBachelor's degree in Cybersecurity, Information Technology, Computer Science, Information Systems, Engineering, or a related field. /liliMinimum 7+ years of experience in IT Operations, Cybersecurity, Service Management, Infrastructure Security, or a related domain. /liliProven experience managing or owning enterprise-level security services in a global organization. /liliExperience working with cross-functional and geographically distributed teams. /liliExperience supporting large-scale environments with Endpoint Security, Network Security, and/or Cloud Security services. /liliAbility to define, monitor, and improve Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Key Performance Indicators (KPIs). /liliExperience conducting service reviews and driving service maturity initiatives. /liliAbility to lead through influence without direct people management responsibility. /liliStrong stakeholder management skills with experience engaging senior leaders, technical teams, and business partners. /liliAbility to challenge existing practices and drive improvements in a constructive manner. /liliExcellent written, verbal, and presentationbskills in English /b /liliAbility to communicate complex technical topics to both technical and non-technical audiences /li /ulh3What will you get? /h3pWe adapt to you: /ppWith our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. /ppWe know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. /ppNeed more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. /ppCelebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. /ppNeed additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). /ppWe value the importance of family and want to support you in all aspects of your life. Our Integral Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. /ppWe take care of you: /ppWith access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more! /ppFrom dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. /ppYour well-being is our priority.



You will have medical service at your workplace for close attention to any medical needs. /ppWe empower you: /ppWith Career Hub, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. /ppWe offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. /ppWe celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. /ppYou will have life insurance for your protection. /ppWe offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. /ppWith Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. /ppParticipate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. /ppGrade 7 /ph3Looking to make an IMPACT with your career? /h3pWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. /ppIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. /ppWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. /pp€40 billion global revenuebr/+9% organic growthbr/150 000+ employees in 100+ countries /ppSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. /ppAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here. /ppSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct. /p /p #J-18808-Ljbffr

📌 Infrastructure Security Service Manager (Barcelona)
🏢 Schneider Electric
📍 Barcelona