ppSelect and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. /ph3Essential Job Functions: /h3ulliOnline Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. /liliIn-Store Grocery Shopper initiates and completes selection process for customers' on-line orders. /liliOnline Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. /liliIn-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards. /liliE-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. /liliMeet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness. /liliAdhere to local, state, and federal laws, food safety procedures, and company guidelines. /liliReceive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.



/liliRead and follow directions given in the note section /liliEnsure quality and freshness of all items chosen /liliCommunicate with customers via a portable phone and respond to calls in a professional and timely manner /liliRetrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars /liliPick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping. /liliProcess the orders through the point of sale (POS) system /liliFollow policies and procedures to determine appropriate substitutions in the event of an out-of-stock /liliMaintain organization and cleanliness of staging areas and equipment /liliReport pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor /liliInspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair /liliPerform required opening and closing procedures /liliAssist in training new e-Commerce team members /liliMeet/exceed productivity standards /liliAbility to work cooperatively in high paced and sometimes stressful environment. /liliAbility to manage conflict in a reasonable, nonconfrontational and cooperative manner. /liliAbility to act with honesty and integrity regarding customer and business information. /liliAbility to follow directions and seek assistance when necessary to resolve customer and business issues. /liliProvide support and assistance through direct interaction with minors, individuals with special needs, and older adults. /liliMust be able to perform the essential job functions of this position with or without reasonable accommodation. /li /ulh3Minimum Position Qualifications: /h3ulliAbility to work without supervision /liliAbility to read shelf tags /liliBasic math skills (i.e., counting, addition, and subtraction) /liliExcellent oral/written communication skills /li /ulh3Desired Previous Experience: /h3ulliAny experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier /li /ul /p #J-18808-Ljbffr

📌 Online Grocery Pick-Up Clerk (Valencia)
🏢 Kroger
📍 Valencia