Responsibilities

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- Supporting our Health Information products in Spain and Colombia

- Provide second level support to internal and external customers

- Be a subject matter expert on our HIS systems

- Collaborating with customers to understand their needs and ensure successful implementation and usage of our solutions

- Liaising with our development team on upgrades, maintenance, hotfixes

- Offering ongoing support and training to customers

Requirements

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- Bachelor’s Degree or higher AND relevant job-related experience

- Minimum 3 years proven track record in customer support and technical implementation





- Excellent language skills in Spanish and English. Having Portuguese would be beneficial but not compulsory.

- System operations, including monitoring, logging, and troubleshooting

- Software Development Lifecycle processes

- Current, valid Driver’s License

- Excellent customer facing communication skills.

- Coding experience. xcskxlj

- Healthcare background.

Certifications & Qualifications

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- Bachelor’s Degree

- valid Driver’s License

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📌 Support Engineer (Madrid)
🏢 Jobtailor
📍 Madrid