ppAre you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced international environment? /p pIf you're looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we'd love to hear from you! /p pAs a Dutch-speaking Customer Service Agent, you'll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You'll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need. /p h3Tasks /h3 pWhat you'll be doing /p ul liDeliver outstanding customer service while creating a positive customer experience. /li liHandle customer enquiries via phone, email and other communication channels. /li liAssist customers with account-related questions, requests and issue resolution. /li liProvide accurate information and guide customers through the appropriate processes. /li liComplete administrative tasks accurately and maintain detailed customer records. /li liWork closely with colleagues and other departments to ensure the best possible customer experience. /li liFollow internal procedures, quality standards and data security guidelines where applicable. /li /ul h3Requirements /h3 pWhat we're looking for /p ul liNative-level Dutch (spoken and written). /li liGood command of English.



/li liA professional working and thinking level. /li liCustomer service experience is an advantage, but not essential—we provide full paid training. /li liExcellent communication and interpersonal skills. /li liA customer-focused mindset with strong problem-solving abilities. /li liGood computer skills and confidence using multiple systems. /li liAbility to multitask while maintaining a high level of accuracy. /li liFlexibility to work shifts, including evenings, weekends and public holidays where required. /li liA posi /li /ul h3Benefits /h3 pWhat we offer /p ul libCompetitive gross monthly salary of €1,559.25 - €1,600 /b (based on a 39-hour contract). /li libMonthly performance bonus of up to €200 gross. /b /li liPermanent contract after a 1-month probation period. /li li1.9 paid holiday days accrued per month. /li liHybrid working model. /li liPaid training and ongoing coaching. /li liExcellent internal career opportunities. /li liA multicultural, supportive and friendly working environment. /li liFresh fruit and unlimited coffee on office days. /li liTax-free benefits (restaurant, transport and childcare options). /li liComprehensive mental health and wellbeing support. /li liFree online Spanish lessons outside working hours. /li liFun team events and unforgettable company parties /li /ul pIf you're ready to start an exciting career with a company that genuinely values its people, we'd love to hear from you. /p pValencia! /p /p #J-18808-Ljbffr

📌 Dutch Customer Service Agent | Valencia | Hybrid
🏢 NewCo Communications
📍 Valencia