As part of our expansion across Europe, we’re looking for a French speaking Customer Support Specialist to join our high performing, customer centric teams. If you’re excited by SaaS, innovation, and the opportunity to make real impact in a scaling international environment, this could be your next move.
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brWhat you’ll be doing
brGuide new clients through onboarding and implementation journeys
brAct as a trusted partner, ensuring customers get maximum value from the product
brDeliver a high-quality customer experience across multiple touchpoints
brCollaborate cross-functionally with Sales, Product, and Support teams
brIdentify opportunities to improve processes and client satisfaction
brBuild strong, long-lasting relationships with customers
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brThese roles play a key part in ensuring successful adoption and a seamless customer experience from day one
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br✅ What we’re looking for
brExperience in customer-facing roles (Onboarding, Success, Support, or Account Management)
brStrong communication and relationship-building skills
brA proactive, solution-oriented mindset




brHigh attention to detail and ability to work autonomously
brConfidence delivering training, guidance, or product support to clients
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brLanguage requirements
brWe are actively hiring candidates who are fluent in:
br~ French
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brPlus strong English for internal collaboration
br(Language fluency is essential as you’ll be working directly with customers in your market.)
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brYou’ll thrive here if you:
brEnjoy working with customers and solving real-world problems
brAre confident communicating across cultures and languages
brLike working in a fast-paced, evolving environment
brTake ownership and care about delivering excellent experiences
brAre curious, adaptable, and always looking to improve
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brWhy join?
brBe part of a growing international team
brWork in a collaborative, supportive environment
brGain exposure to multiple markets and cultures
brOpportunities for development and progression
brHybrid working in Barcelona

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