06 ago
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Cross Border Talents
|
Madrid
06 ago
Cross Border Talents
Madrid
ppbCustomer Service Manager - Spanish + English (C1) needed inMadrid! /b /ppAre you a dedicated and experienced professional with strong leadership skills and a passion for customer service? We are looking for a bCustomer Service Manager /b to join our team in bMadrid /b. This is an exciting opportunity to contribute to a dynamic and growing company while working in a vibrant city. /ph3Key Responsibilities /h3ullipLead and manage a team of customer service representatives to ensure excellent customer experiences. /p /lilipHandle complex customer inquiries and provide timely, effective solutions. /p /lilipDevelop and implement strategies to improve customer service processes and performance. /p /lilipCollaborate with other departments to enhance customer satisfaction and retention. /p /lilipMonitor and analyze team performance metrics to ensure high standards are met. /p /li /ulh3Qualifications /h3ullipFluent in bSpanish /b and bEnglish (C1)
/b both written and spoken. /p /lilipProven experience in customer service management or a similar role. /p /lilipStrong communication and interpersonal skills. /p /lilipAbility to lead, motivate, and develop a team. /p /lilipProblem-solving mindset with a focus on continuous improvement. /p /li /ulh3What We Offer /h3ullipA bcompetitive salary /b with a comprehensive benefits package. /p /lilipA bdynamic and supportive work environment /b in the heart of Madrid. /p /lilipOn-site work with opportunities for professional growth and development. /p /li /ulpIf you are looking to take your career to the next level and thrive in a fast-paced, customer-focused environment, we want to hear from you. Apply now to join our team in Madrid! /p /p #J-18808-Ljbffr
📌 Customer Service Manager in Madrid!
🏢 Cross Border Talents
📍 Madrid