ph3bHealth can’t wait /b. /h3 pNot for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. /p pAlan exists to end the wait. /p pHealth is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. /p pSo we are building the bnew standard in prevention insurance /b. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. /p pWe are on an incredible journey to build a bglobal leading company, with a unique culture /b. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. /p pPrevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. /p h3bKey Account Management team /b /h3 pOur Account Management team’s purpose is to make our key accounts stay and grow with Alan. We are looking for someone to help us take care of our growing pipe and bring delight to our clients. Being a Key Account Manager at Alan means joining a team of talented, committed and passionate experts, with different backgrounds. /p pWe move fast, with a lot of ownership, and are proud to tackle big problems. /p h3bWhat you will be responsible for /b /h3 pAs a Key Account Manager, you will: /p ul libHandle a portfolio /b of strategic accounts and flagships companies. /li libEnsure client loyalty /b: build and maintain strong customer relationships with key stakeholders, display a customer‑centric approach to allow our clients to achieve their goals through Alan, quickly identify potential signals of dissatisfaction, identify and implement solutions to answer them. /li libBuild customer engagement /b: ensure successful onboarding of new accounts and new users, analyze and present consumption reports to customers through business reviews, promote Alan partner in health positioning to generate massive adoption by the employees and the admins, turn our best customers into Alan ambassadors and generate opportunities of acquisition, identify and execute out‑of‑the‑box initiatives to engage Alan customers.



/li libCross‑sell / upsells /b portfolio based on opportunities detected through customer needs and pain points. /li libRenegotiate /b contracts to guarantee both great value for money to our customers and sustainable profitability. /li libDrive change in product and services /b, and act as the voice of their customers to Product and Operations teams. /li libSupport acquisition /b, by promoting our Key Account Management program to prospects and partnering with Sales teams. /li /ul h3bIs it what you are looking for? /b /h3 pbYou may be a great fit at Alan if you have/are: /b /p ul liAt least b5 years of experience in a customer‑facing role /b (Sales, Account Management, Key Account Management, Pre‑Sales) with frequent interactions with C‑Levels. /li libExcellent track record /b - we are looking for over‑performers. /li liExperience with companies of more than 300 employees. /li libPassionate about healthcare /b. Eager to deepen your understanding of health insurance market dynamics, trends, and our products. /li liBased in (or willing to relocate to) bMadrid or Barcelona. /b /li liExperience in insurance/employee benefits is a big plus. /li liLevel B1 to C1. /li /ul pbHard skills: /b /p ul libA skilled negotiator /b, consistently achieving favorable outcomes while building long‑term, trust‑based relationships with transparency and empathy. /li liPositive lobbying: ability to identify key influential figures and to cultivate and grow a network. /li libFluent in Spanish and advanced level of English /b, both spoken and written. /li liGood bproblem‑solving skills /b (problem structuring and identification of relevant stakeholders and potential solutions). /li libStrong analytical skills /b: adept at creating data‑driven reports, extracting valuable insights from data, and structuring problems effectively. /li /ul pbSoft skills/ Behavioral traits: /b /p ul liStrong bactive listening skills and empathy /b. /li liAbility to create blong‑term relationship /b based on trust and transparency. /li liAbility to bwork independently in a fast‑paced environment /b.



/li libQuick learner with growth mindset /b: we expect account managers to develop an in‑depth understanding of health insurance market dynamics and trends (in addition to our products). /li /ul pFor this opportunity, we are aiming to hire within the B1‑D level range. /p h3Perks Benefits /h3 pAt Alan, we believe that bbeing in good health is a basic need /b, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are bhappy, efficient and spend only high‑quality time /b with co‑workers. /p pbTherefore, we offer: /b /p ul liFair rewards. Generous equity packages complement your base salary, for permanent contracts only. /li liFlexible Office. Sponsored co‑working hubs in Madrid and Barcelona. /li liAll the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise‑canceling headphones. /li liFlexible vacation policy and flexible working hours. Organize your time as you wish. /li liDelightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90‑100% for partners depending on your country, for permanent contracts only. /li liTransport. Country‑specific commuter benefits. /li liLearning Training opportunities. A highly versátil Training policy free books and budget to attend and speak at conferences if the opportunity arises. /li liPersonal growth through coaching: At Alan, coaching isn't just a perk -it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture. /li liParental leave. Extended parental leave for all new parents, for permanent contracts only. /li /ul h3bImportant note: we hire people, not roles. /b /h3 pIf you're excited about this opportunity but don't check every box, bwe'd love to hear from you. /b Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. /p pbIf you identify yourself as a woman /b: Did you know that research shows women often apply only when meeting 100% of requirements? /p pbRemember, this is just a guide, not a checklist. /b /p pWe'll be thrilled to receive your application! /p pCheck out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info. /p /p #J-18808-Ljbffr

📌 Key Account Manager Spain (Madrid)
🏢 Portage Ventures GP
📍 Madrid