ppJob Requisition ID # 26WD98388 /p h3Position Overview /h3 pAs a Client Services Specialist, you will provide frontline support to Autodesk customers and partners, ensuring the timely resolution of product access, licensing, and account issues. You will deliver an exceptional customer experience by solving problems effectively, communicating clearly, and collaborating in a fast-paced, team-oriented environment. /p pDo you enjoy working with Windows, Microsoft Office, and CRM tools such as Salesforce to resolve customer inquiries? Bring your skills to our team — apply today! /p h3Key Responsibilities /h3 ul liProvide multi-channel support (phone, chat, email) to customers and partners /li liTroubleshoot product access, licensing, account, and order-related issues, ensuring timely resolution /li liEnsure access to purchased software using internal systems and remote tools /li liDeliver a high-quality, solution-focused customer experience /li liEducate customers and partners through training sessions, onboarding, webinars, and self-service guidance /li liAct as a subject matter expert on Autodesk policies, processes, and tools /li liSupport partner enablement and collaborate cross-functionally (including Sales)



to resolve issues /li liContribute to knowledge base content and recommend process improvements /li liMaintain professionalism and adaptability in a fast-paced environment /li /ul h3Minimum Qualifications /h3 ul liBSc or MSc graduate with 0–4 years of professional experience /li liFluency in German and English required /li liExperience using a CRM system; Salesforce preferred /li liWillingness to work adaptable shifts and overtime as needed (shift start times of 7:00 AM) /li /ul h3Preferred Qualifications /h3 ul liGerman plus other language skills are an advantage /li liStrong verbal and written communication skills /li liExperience in a customer service or support environment with strong problem-solving skills /li liAbility to manage multiple priorities in a dynamic, fast-paced environment /li /ul h3Salary Transparency /h3 pSalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. /p h3Diversity Belonging /h3 pWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: /p /p #J-18808-Ljbffr

📌 Client Services Specialist, German Speaker (Barcelona)
🏢 Jobtailor
📍 Barcelona