ppAre you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced international environment? /ppIf you're looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we'd love to hear from you! /ppAs a Dutch-speaking Customer Service Agent, you'll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You'll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need /ph3Tasks /h3pWhat you'll be doing /pulliDeliver outstanding customer service while creating a positive customer experience. /liliHandle customer enquiries via phone, email and other communication channels. /liliAssist customers with account-related questions, requests and issue resolution. /liliProvide accurate information and guide customers through the appropriate processes. /liliComplete administrative tasks accurately and maintain detailed customer records. /liliWork closely with colleagues and other departments to ensure the best possible customer experience. /liliFollow internal procedures, quality standards and data security guidelines where applicable. /li /ulh3Requirements /h3pWhat we're looking for /pulliNative-level Dutch (spoken and written). /liliGood command of English. /liliA professional working and thinking level.



/liliCustomer service experience is an advantage, but not essential—we provide full paid training. /liliExcellent communication and interpersonal skills. /liliA customer-focused mindset with strong problem-solving abilities. /liliGood computer skills and confidence using multiple systems. /liliAbility to multitask while maintaining a high level of accuracy. /liliFlexibility to work shifts, including evenings, weekends and public holidays where required. /liliA positive attitude and the ability to work both independently and as part of a team. /li /ulh3Benefits /h3pWhat we offer /pulliCompetitive gross monthly salary of €1,559.25 - €1,600 (based on a 39-hour contract). /liliMonthly performance bonus of up to €200 gross. /liliPermanent contract after a 1-month probation period. /lili1.9 paid holiday days accrued per month. /liliHybrid working model. /liliPaid training and ongoing coaching. /liliExcellent internal career opportunities. /liliA multicultural, supportive and friendly working environment. /liliFresh fruit and unlimited coffee on office days. /liliTax-free benefits (restaurant, transport and childcare options). /liliComprehensive mental health and wellbeing support. /liliFree online Spanish lessons outside working hours. /liliFun team events and unforgettable company parties. /li /ulpIf you're ready to start an exciting career with a company that genuinely values its people, we'd love to hear from you. /p /p #J-18808-Ljbffr

📌 Dutch Customer Service Agent | Barcelona | Hybrid
🏢 NewCo Communications
📍 Barcelona