ph3Job Title /h3 pCustomer Service Representative (German-speaking) – Onsite – AM03 /p h3What You Will Do In This Role /h3 ul liHandle incoming customer contacts (via telephone, email, chat or other automated alerts) and resolve user demands. /li liLog call details onto call management systems and provide response and resolution within SLA. /li liMaintain service and product knowledge and expertise related to applications specific to individual customers. /li liEnsure contractual SLA is maintained. /li /ul h3Your Qualifications /h3 ul liProficient or bilingual in German and English. /li liGood disposition to work in a customer service environment. /li liCustomer care skills – ability to listen to and understand customers’ needs. /li liCan take ownership of, and progress calls to resolution or to escalated call resolution. /li /ul h3Benefits /h3 ul liFull‑time 39 hours/week: Monday to Friday, 9:00 to 18:00.



/li liSalary 19,623.94 euros gross/year + up to 2,400 euros gross/year in bonus. /li liCentral location in Barcelona, Malaga or Valencia. /li liFull paid training on the company and the project you'll be working on. /li liCareer development programs, specialized courses. /li /ul h3Equal Opportunity Statement /h3 pConcentrix is an equal‑opportunity employer. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable laws. /p /p #J-18808-Ljbffr

📌 Customer Service Representative (German-speaking)- Onsite- (Barcelona)
🏢 Concentrix
📍 Barcelona