ph3Account Manager – French Market /h3 pAt Factorial we’re looking for an Account Manager to help us boost the company to the next level. /p h3Responsibilities /h3 ul liBuild, engage and develop top‑quality relationships with our enterprise customers through regular communication and proactive improvement action plans. /li liManage your own customer portfolio, keep its information updated daily, and build tracking reports of account status. /li liMaintain constant contact with existing clients to understand their requirements and needs, expectations, and strategize a personalized sales plan. /li liProvide after‑sales support, cross‑selling, up‑selling and churn management while ensuring a strong, long‑term, transparent and trustworthy relationship. /li liEnsure prompt and accurate answers to all client queries by offering personalized feedback. /li liPromote and explain new products, services and functionalities to existing customers. /li liCollaborate with different teams—especially sales, product, and development—and serve as their main contact person, providing valuable feedback. /li liHold regular meetings through video calls with all clients to generate engagement and show product updates that fit their use cases. /li /ul h3Qualifications /h3 ul liFrench native speaker and professional in English. /li liPrevious customer‑oriented experience; sales, customer satisfaction, or similar roles highly valued. /li liEnjoys making things easier for customers and colleagues and smoothing out roadblocks. /li liAmbitious, self‑motivated, energetic, positive thinker with a team orientation. /li liCommitted, organized, proactive problem‑solving skills and a love for helping people.



/li liStrong organizational skills with extensive use of CRM tools and portfolio management. /li liDecisive and fearless at picking up the phone to support clients. /li liReady to work in a fast‑paced, less corporate, startup environment. /li liEager to take ownership of the company and share improvement points in a culture of change. /li /ul h3Benefits Compensation /h3 ul liStructured career path and annual salary from 35.000 € to 42.000 € OTEs (80 % fixed + 20 % uncapped variable). /li liPrivate health insurance (Alan). /li liWellhub membership (gyms, pools, outdoor classes). /li liSave expenses with Cobee. /li liLanguage classes. /li liBreakfast in the office and organic fruit. /li liNora discounts. /li liFree caffeine and theine. /li liPet friendly office. /li /ul h3About Us /h3 pAt Factorial, we’re building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing and taking care of their people. With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe’s fastest‑growing SaaS companies, backed by top‑tier investors and proudly headquartered in Barcelona. We believe in bold goals, radical ownership and inclusive collaboration. /p h3Equal Opportunity Employer /h3 pWe own it, we learn and teach, we partner, we grow fast. We believe in diverse talent and are committed to equal opportunities, actively promoting workplace inclusion of people with disabilities. Candidates from all backgrounds are strongly encouraged to apply. /p /p #J-18808-Ljbffr

📌 Account Manager French Market (Barcelona)
🏢 Factorial
📍 Barcelona