Technical Support - Saas (Paterna)

Technical Support - Saas (Paterna)

06 ago
|
Importante empresa del sector
|
Paterna

06 ago

Importante empresa del sector

Paterna

About Signaturit Group, a Namirial Company

Signaturit Group, part of the Namirial group, is the European leader in secure digital transactions. Its cloud-native, unified and modular platform enables public and private organisations to manage the entire lifecycle of their digital operations: from identity verification and onboarding to electronic signatures, authentication, communications, fraud prevention, qualified archiving and electronic invoicing.

As a Qualified Trust Service Provider (QTSP) under the eIDAS Regulation, the group guarantees the highest level of legal certainty and regulatory compliance, anticipating initiatives such as eIDAS 2 and the European Digital Identity Framework (EUDI Wallet).

Following the integration of Signaturit into the Namirial Group in 2025, the company consolidates a multinational position with more than 250,000 customers, a presence in more than 90 countries, and a team of more than 1,400 employees. Headquartered in Italy and with a strong presence in Spain, France, Germany and LATAM and South-East Asia —the group combines global reach with local proximity to offer direct service to businesses and public administrations.

What you will do at Signaturit Group, A Namirial Company ?

- Monitor synchronizations and automatic notifications

- Manage and resolve technical incidents

- Weekly internal follow-up meetings to set priorities

- Environment monitoring, log review, and SQL queries

- Remote connection to client servers

- Configure tools and resolve initial product issues

- Environment setup based on client needs Installation and configuration of system components Implementation of integrations with other systems

- Authentication management (LDAP, SAML, SSO, Databases)

- License and permission management

- Meetings and clarifications with clients regarding integration questions

- Collaborate in maintaining responsibilities within the organization’s Integrated





- Management System Understand and apply

- Quality and Information Security policies (ISO/IEC 27001 and ENS)

- Comply with Environmental Policy guidelines

- Follow Business Continuity procedures o If assigned a trusted role, assume the tasks and responsibilities defined for that role

What we believe should contribute to your success in this context ?

- Advanced Vocational Training in IT and/or experience in a similar position - 2 years would be adecuado.

- Pragmatism & Ownership: Ability to find effective, maintainable solutions to complex problems and take ownership of the delivered features.

- Effective Communication: Clear and concise communication, both written and verbal.

- Adaptability: Ability to quickly switch context and adapt to evolving technical requirements and product needs.

- Spanish and English are mandatory

Indicative Interview Process (may vary if needed, but we'll try our best to anticipate and inform):

- HR Discovery Call (30 min)

- 1st interview with our business (direct report)

- Business case

- Personnality online assessment + feedback

- 2nd interview with our business & business case feedbac

- Reference check

Why Join Us ?

- ??‍? Flexible hybrid work set up

- ⏰ Flexible working hours

- ⏰Summer intensive working schedule

- ⏰Intensive workday on Fridays (all year long)

- ? Health Insurance 100% for you and your kids

- ?️ Flexible benefits (Coverflex)

- ? Access to LinkedIn Learning Platform

- ? Celebrate your birthday with a day off

Join Our Vision ?

Be part of Signaturit Group's journey to revolutionize digital transactions across Europe and beyond. We are excited to welcome fresh talent who are eager to make a meaningful impact in the digital world.

?? For more information, explore our website and discover how you can contribute to our mission.

We are looking forward to meeting you!

* The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

📌 Technical Support - Saas (Paterna)
🏢 Importante empresa del sector
📍 Paterna

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