ph3Responsibilities /h3 ul liRespond to customer inquiries via email and phone — promptly and professionally /li liAnalyze errors and resolve issues, including providing clear information and follow-up /li liDocument interactions and escape complex cases to the appropriate teams /li liIndependently handle incoming customer requests, including creating tickets for internal tracking /li liTake responsibility for follow‑up until reported incidents or errors are resolved /li liHandle customer inquiries from Germany, Switzerland, and across Europe /li liServe as an internal first point of contact for operational knowledge of our software /li /ul h3Requirements /h3 ul liBackground in finance and/or accounting is a plus /li liExperience handling a high volume of external customer inquiries and internal team follow‑ups is a plus /li liAbility to manage a variety of high‑frequency tasks /li liStructured and detail‑oriented working style /li liFluent in English and German; additional languages are an advantage /li /ul /p #J-18808-Ljbffr

📌 Customer Care Specialist – Spend (Barcelona)
🏢 Jobtailor
📍 Barcelona