ph3Job Title: /h3 pCustomer Service Representative (Danish-speaking) - On‑site - Electrical Automotive Industry XM01 /p h3Job Description /h3 pExperience the power of a game‑changing career /p pAre you looking for what’s next? We’re a integral technology and services leader that powers the brands of the future. We help well‑known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. /p pIf you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona(On‑site), you will be part of our team of game‑changers who are powering the brands of the future in electric cars. /p h3Career growth and personal development /h3 pThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed. /p h3What you will do in this role /h3 pIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. /p pAs a Customer Service Representative on our team, you will: /p ul liTake incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands /li liLog call details onto call management systems and provide response and resolution within SLA /li liMaintain service and product knowledge and expertise associated with applications specific to individual customers /li liEnsure contractual SLA is maintained /li liProvide cover for other Agents in their absence,



either within the same team or across teams /li /ul h3Your qualifications /h3 pWe embrace our game‑changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. /p h3Concentrix is a great match if you: /h3 ul liAre proficient or bilingual in Danish and are fluent in English /li liHave 1 year working experience in Customer Service /li liPosses working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration /li liHave good disposition to work in a customer service environment /li liCan take ownership and progress calls to resolution or to accelerate call to resolution /li liExperience in the automotive industry /li liHave working experience with electric vehicles or possess your own /li /ul pDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.



/p h3What’s in it for you /h3 pWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long‑term success for our teams, our customers, and YOU. /p h3In this role, we offer benefits that help support your unique lifestyle: /h3 ul liFull-time 39 hours/week permanent contract: Monday to Friday rotative 08:00 to 18:00 /li liSalary 21 700 euros gross/year + up to 2000 euros gross/year in bonus /li liCentral location in Barcelona /li liBring‑a‑friend (referral) bonus opportunities /li liFull paid training on the company and the project you’ll be working on /liliCareer development programs and specialized courses /li /ul pExperience the best version of you! /p pAt Concentrix, we invest in our game‑changers because we know that when our people thrive, our clients and their customers thrive. /p h3Concentrix is an equal opportunity employer /h3 pWe’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. /p h3Location: /h3 pESP Barcelona - C/ de la Selva de Mar, 129 /p h3Language Requirements: /h3 pDanish (Required), English /p h3Time Type: /h3 pFull time /p /p #J-18808-Ljbffr

📌 Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry (Barcelona)
🏢 CNX
📍 Barcelona