ppbTap CXM /b is a leading customer experience management consultancy dedicated to helping businesses transform and optimise their customer engagement strategies. Our team of experts leverages innovative technologies and strategic insights to drive personalised and impactful customer experiences. We partner with clients across various industries to deliver exceptional CXM solutions that create lasting customer relationships. /ph3Role Overview /h3pAs a Braze TechConsultant, you will work closely with our clients to understand their business requirements and provide technical solutions using the Braze platform, as well as creating, managing, and optimising Braze campaigns to enhance customer engagement, retention, and conversion. You will be responsible for the successful implementation, configuration, and ongoing optimisation of Braze for our clients, ensuring they achieve their marketing and customer engagement goals. /ph3Responsibilities /h3h3Client Engagement /h3ulliCollaborate with clients to understand their business objectives and technical requirements. /liliConduct technical discovery sessions to gather client requirements and translate them into actionable solutions. /liliProvide technical guidance and best practices to clients to help them leverage the full capabilities of the Braze platform. /li /ulh3Implementation and Configuration /h3ulliLead the implementation and configuration of Braze for new clients, including setting up data integrations, user segmentation, messaging channels, and automation workflows. /liliWork with clients to design and implement custom solutions using Braze's APIs and SDKs. /liliTroubleshoot and resolve any technical issues during the implementation process. /li /ulh3Campaign Creation and Management /h3ulliDesign, build, and execute multi-channel marketing campaigns using Braze. /liliDevelop personalised and segmented campaigns based on user behaviour, preferences, and data insights.



/liliImplement A/B tests to optimise campaign performance. /liliUse Braze’s analytics tools to track and measure the success of campaigns. /li /ulh3Optimisation and Innovation /h3ulliContinuously monitor client performance and usage of Braze, providing recommendations for optimisation. /liliStay up-to-date with the latest features and updates to the Braze platform, ensuring clients are informed and can take advantage of new capabilities. /liliCollaborate with the product team to provide feedback and suggest enhancements based on client needs. /li /ulh3Qualifications /h3ulliProven experience as Braze Consultant or similar role, with hands‑on experience in designing, implementing, and maintaining Braze solutions. /liliStrong experience in Braze campaign building and optimisation. /liliExperience with RESTful APIs and webhooks. /liliKnowledge of marketing automation best practices, CXM strategies, and digital marketing trends. /liliExcellent problem‑solving skills, attention to detail, and ability to work effectively in a fast‑paced, collaborative environment. /liliExceptional communication and interpersonal skills, with the ability to present technical concepts to both technical and non-technical stakeholders. /liliBraze certification is a plus. /liliBachelor's degree in Computer Science, Information Technology, Marketing, or a related field would be preferable. /liliA competitive salary linked directly with experience. /liliFully funded private healthcare scheme. /lili25 days holiday each year, plus bank holidays. /liliWe operate a number of other benefit schemes that include, ticket restaurant, transport and education. /liliHybrid and adaptable working. /liliProfessional development opportunities and ongoing training in Braze and CXM technologies. /liliDynamic and inclusive work environment that values creativity, innovation, and teamwork. /liliOpportunity to work with diverse clients and industries, contributing to meaningful CXM initiatives. /li /ul /p #J-18808-Ljbffr

📌 Braze Tech Consultant (Barcelona)
🏢 Tap Cxm
📍 Barcelona