pulliPlay a pivotal role in supporting the expansion of our rapidly growing business /liliGenuine potential for career growth within a dynamic environment. /liliPrioritise member experience over sales, cultivating a welcoming atmosphere. /li /ulh3The Opportunity (Casual): /h3pRevo Fitness is on an exciting growth journey, regularly opening new clubs to make affordable fitness accessible to more Australians. We pride ourselves on simplifying the gym experience with affordable membership offerings, excellent member experiences and high-quality fitouts that our members have come to know and love. /ppAs a Member Experience Lead, we seek passionate individuals who value the importance of the role we play in providing a simple, welcoming, high-quality, and consistent experience for our members. /ph3Key Responsibilities: /h3ullibQuality Member Experience: /b Together with our Club Manager, you will act as the primary point of contact for members, ensuring they receive personalised support aligned with Revo Fitness's vision and values. Your proactive approach will create a welcoming atmosphere where members feel motivated and encouraged on their fitness journeys. /lilibTeam Collaboration Culture: /b Cultivate positive relationships with teammates, embodying Revo Fitness's values and behaviours. Your role will be instrumental in fostering an inclusive and supportive team environment where every member feels valued and motivated. /lilibClub Presentation: /b Maintain Revo Fitness's high standards for cleanliness, organisation, and equipment functionality. Your attention to detail will ensure that members enjoy a safe and hygienic environment that enhances their overall experience.



/lilibCompliance and Safety: /b Uphold health and safety standards to protect both team members and members, ensuring adherence to all relevant regulations and protocols. Your commitment to safety will contribute to a secure and inclusive environment for all members at Revo Fitness. /lilibReporting and Administration: /b Ensuring smooth operation of our systems by managing member details, checklists, and maintaining strict confidentiality of this information. /li /ulh3Essential Skills and Experience: /h3ulliAlignment with Revo's Brand, Values, and Behaviours is essential. /liliProven customer service experience with excellent interpersonal skills. /liliStrong communication and conflict management skills. /liliInitiative and a proactive approach to exceed member expectations. /liliCurrent First Aid CPR Certification required prior to starting. /liliPrevious customer service experience is highly regarded, but not required. /li /ulh3Who is Revo? /h3pAt Revo Fitness we are committed to making quality fitness accessible to all, with simple memberships, no hidden fees, and 24/7 access. We prioritise our members' needs and strive to deliver exceptional member experiences at every touchpoint. We’re a local, Australian owned business that is rapidly expanding and always looking for passionate people to join our growing team. /ph3Our Values: /h3ulliWe keep it simple /liliWe do what we do well /liliWe care about our people /liliWe are all about the experience /liliWe believe in raising the bar /li /ulpIf you’re ready for a new challenge and want to join a dynamic team, who love pushing the boundaries, /p /p #J-18808-Ljbffr

📌 Member Experience Lead - Malaga (Málaga)
🏢 Revo Fitness
📍 Málaga