ppJoin an International Customer Support Team in Lisbon - Accomodation is supported /p pAre you fluent in Polish and English? Are you passionate about delivering outstanding customer experiences and helping people every day? /p pJoin an international customer support team in Lisbon and become the trusted point of contact for customers, providing professional assistance across multiple communication channels. /p h3About The Role /h3 pAs a Customer Service Representative, you will support customers by handling a wide variety of inquiries related to pet nutrition products. You'll deliver high-quality service through phone, email, and chat while ensuring every interaction is handled with professionalism, empathy, and efficiency. /p pThis role is adecuado for candidates who enjoy customer interaction and have a genuine interest in pets and animal wellbeing. /p h3Key Responsibilities /h3 ulliHandle inbound customer inquiries via phone, email, and chat. /liliProvide accurate information and support regarding products and services. /liliResolve customer issues while aiming for first-contact resolution whenever possible. /liliEscalate complex cases when required and follow internal procedures. /liliAccurately document all customer interactions in the CRM system. /liliWork independently while managing your own workload effectively. /liliCollaborate with colleagues to achieve team KPIs and service quality targets. /liliParticipate in ongoing training and continuously develop your product knowledge. /li /ul h3What We're Looking For /h3 ulliFluent Polish (spoken and written). /liliGood command of English.



/liliPrevious customer service experience is an advantage. /liliExcellent communication and interpersonal skills. /liliStrong problem-solving and organizational abilities. /liliAbility to work independently while contributing to a team environment. /liliA genuine interest in pets or experience working with animals is considered a plus. /li /ul h3What We Offer /h3 ulliFull-time onsite position in Lisbon, Portugal. /liliPaid onboarding and training. /liliContinuous learning and professional development. /liliHealth insurance from the first day of employment. /liliMeal allowance. /liliHoliday and Christmas allowances paid monthly. /liliInternational and multicultural working environment. /li /ul h3Salary Benefits /h3 h3Without Company Accommodation /h3 ulliTotal Gross Cash Compensation: €1,318.33 per month /liliMeal Allowance: €7 per working day /liliHoliday Allowance /liliChristmas Allowance /liliHealth Insurance /li /ul h3With Company Accommodation /h3 ulliTotal Gross Cash Compensation: €1,059.34 per month /liliCompany accommodation provided (subject to eligibility) /liliMeal Allowance: €7 per working day /liliHoliday Allowance /liliChristmas Allowance /liliHealth Insurance /li /ul h3Working Schedule /h3 ulli40 hours per week /liliMonday to Friday /liliRotational shifts between 08:00 and 17:00 /li /ul h3Training /h3 ulli5 working days of paid training. /liliOngoing coaching and development throughout your employment. /li /ul pIf you're looking to build an international career while delivering exceptional customer service in a collaborative environment, we'd love to hear from you. /p /p #J-18808-Ljbffr

📌 Polish-Speaking Customer Service Representative | Onsite in Lisbon, Portugal (Alicante (Alacant))
🏢 WW Talents
📍 Alicante (Alacant)