ppbAre you an experienced logistics professional with a passion for delivering exceptional customer experiences? /b Maersk is seeking a bCustomer Experience Consultant /b to join our team in bMadrid /b. This is an exciting opportunity for a customer-focused individual with a strong background in logistics, freight forwarding, or supply chain operations who enjoys building relationships, solving problems, and driving service excellence. /p h3Key Responsibilities /h3 ul liManage and coordinate end-to-end shipment activities for customers. /li liServe as the main point of contact for customer enquiries and issue resolution. /li liBuild and maintain strong relationships with customers and internal stakeholders. /li liDrive customer satisfaction through proactive communication and problem-solving. /li liIdentify opportunities to improve service delivery and customer retention. /liliPartner with Operations and Commercial teams to ensure a seamless customer experience. /li liMonitor service performance and elevate issues where appropriate. /li /ul h3What We're Looking For /h3 ul liProven experience within logistics, freight forwarding, supply chain, or transportation. /li liStrong customer-facing experience in a service-oriented environment. /li liExcellent stakeholder management and relationship-building skills. /li liFluent in Spanish and English. /li liAbility to manage multiple priorities in a fast-paced environment. /li liProactive, solutions-focused mindset with a strong customer-first approach.



/li liStrong communication and problem-solving skills. /li /ul h3Why Join Maersk /h3 pAt Maersk, you will join a general leader in integrated logistics and become part of a diverse, collaborative team dedicated to creating exceptional customer experiences. We offer career development opportunities, international exposure, and the chance to make a meaningful impact on customers and the business. /p pIf you're an experienced logistics professional looking to take the next step in your customer experience career, we'd love to hear from you. /p pMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. /p pWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing /p /p #J-18808-Ljbffr

📌 Customer Experience Consultant (Madrid)
🏢 A. P. Møller-Mærsk
📍 Madrid