At Foundever, we are looking for Customer Service Agents with native or C2-level German to join an exclusive project representing one of the world’s most prestigious premium and sports car brands.

If you are motivated by delivering outstanding customer experiences and would like to work in an environment where quality, innovation and attention to detail truly matter, this could be your next career move in Spain.

Your responsibilities

• Handle and manage enquiries from high-end customers

• Identify customer needs and provide effective, tailored solutions

• Follow up on cases using CRM and ticketing tools

• Represent a premium brand while consistently meeting high quality standards

What we offer

• Temporary replacement contract

• Full-time position: 39 hours per week

• Working hours: Monday to Friday, 8-hour shifts between 07:30 and 20:00

• Salary: €20,000 gross per year, with growth opportunities

• Fully paid initial training (3 weeks)

- Training schedule: 09:00 – 18:00

- Start date: Immediate

Requirements





• German at C2 level or native

• Advanced English (minimum B2)

• Previous experience in customer service

• Strong customer-oriented mindset and ability to work in a team

• Experience with ticketing or CRM tools is a plus

Why Foundever

At Foundever, we invest in your professional and personal growth through a comprehensive wellbeing approach:

Move Well: fitness routines and healthy habits

Eat Well: nutritional guidance and resources

Live Well: work-life balance, mindfulness and stress management

Do Well: social impact and volunteering initiatives through Foundever.org

Build your best moments and grow your career with Foundever in Spain.

Diversity & Inclusion

Foundever is committed to equal opportunities, diversity and inclusion, with zero tolerance for any form of harassment or discrimination.

This recruitment process supports blind CVs.

📌 Customer Service Agent – German Premium Automotive Sector (Madrid)
🏢 Sin nombre
📍 Madrid