Foundever is hiring Technical Customer Support Agents with native or bilingual Portuguese and advanced English and Spanish to join a long-term project for a prestigious premium automotive brand.

This role offers stability, professional growth and the opportunity to work in an international, quality-driven environment in Spain’s capital.

Your responsibilities

• Provide high-level technical and customer support via phone and email

• Support customers in Portuguese, English and Spanish

• Ensure a professional, customer-focused experience aligned with premium brand standards

• Handle and follow up on customer cases using internal systems

What we offer

• Permanent contract from day one

• Full-time position: 39 hours per week

• Working hours: Monday to Friday, between 09:00 and 19:00

• Competitive salary: €22,500 gross per year (language bonus included)

• Paid training, fully included in your contract

• Hybrid work model:

- 3 days onsite at the client’s offices in Madrid

- Monday and Friday working from home

• Weekends off

Requirements

• Native or bilingual Portuguese





• Advanced English and Spanish (minimum C1)

• Interest in technical support and customer service

• Previous experience in technical support or technology-related environments is a plus (automotive experience not required)

• Experience with social media is an advantage

• Residence in Madrid or willingness to relocate

Why Foundever

At Foundever, we support your professional and personal growth through a comprehensive wellbeing approach:

• Move Well: fitness routines and healthy habits

• Eat Well: nutritional guidance and resources

• Live Well: work-life balance, mindfulness and stress management

• Do Well: social impact and volunteering initiatives through Foundever.org

Build your best moments and grow your career with Foundever in Spain.

Diversity & Inclusion

Foundever is committed to equal opportunities, diversity and inclusion, with zero tolerance for any form of harassment or discrimination.

This recruitment process supports blind CVs.

📌 Technical Customer Support – Portuguese, English & Spanish (Madrid)
🏢 Importante empresa
📍 Madrid