ppWe're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That's why strong businesses need strong people. /p pGypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions. /p pWe are looking for a Contact Center Operator to support and engage with players through outbound calls. We are looking for a communicative and proactive person who enjoys talking to people, can handle different types of requests, and deliver a positive customer experience. /p h3Your daily adventures include: /h3 ul liMaking outgoing calls according to assigned tasks and scripts; /li liInforming players about available bonuses, promotions, and special offers; /li liAssisting players with failed payments and basic account-related issues; /li liHandling first-line customer requests and providing timely support; /li liMaintaining daily reports on call results and activities in the required format; /li liParticipating in daily team meetings and discussing call performance metrics; /li liEnsuring a friendly, professional, and helpful communication style in every interaction; /li liEscalating more complex cases to relevant teams when needed.



/li /ul h3Requirements /h3 ul liExcellent spoken English (C1/C2) - you feel confident on calls; /li liStrong communication skills and active listening; /li liYou're comfortable talking to new people and keeping conversations engaging; /li liCustomer-oriented mindset and positive attitude; /li liPrevious experience in a call center or customer support is a plus, but not required; /li liExtroverted personality - you get energy from communication; /li liAbility to follow scripts while staying natural and adaptable in conversation /li /ul h3Benefits /h3 ul liFlexible payment options: choose the method that works best for you /li liTax assistance included: we handle part of your taxes and provide guidance on the local setup /li liFinancial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care /li liLearn grow: We cover courses and certifications — and offer real opportunities to grow your career with us /li liBenefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more /li liStay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage /li liModern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow /li /ul /p #J-18808-Ljbffr

📌 Contact Center Operator (España)
🏢 Gypsy Collective
📍 España