06 ago
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Cross Border Talents
|
Madrid
06 ago
Cross Border Talents
Madrid
ppbRole: /b Spanish-Speaking Client Support Advisorbr/bLocation: /b Lisbon, Portugalbr/bType: /b Full-time (40h/week)br/bStart Date: /b September 2025 /p h3Step into a Career That Matters /h3 pReady to elevate your future? This is more than just another job its your opportunity to grow within one of the worlds leading technology and service providers. We support some of the most recognizable brands across 70+ countries and have been consistently awarded for our workplace culture, career development programs, and global impact. /p pJoining our team in Lisbon means you'll be part of a diverse, international community that thrives on innovation, teamwork, and creating excellent customer journeys. /p h3What You'll Be Doing /h3 pAs a bClient Support Advisor /b, you'll be the first point of contact for travelers and customers, helping them with a variety of requests. Your role will include: /p ul lipManaging bookings creating, updating, or canceling reservations. /p /li lipGuiding customers via phone, email, or chat with professional and friendly support. /p /li lipAssisting with special services (VIP clients, mobility support, or tailored travel needs). /p /li lipHandling claims such as delays, cancellations, or strikes with empathy and efficiency. /p /li lipProviding accurate, real-time information to help customers make confident decisions. /p /li lipGoing above and beyond so that every interaction feels personal and memorable. /p /li /ul h3What Makes You a Great Fit /h3 ul lipFluency in bSpanish (C1)
/b and strong command of bEnglish (B2) /b, both spoken and written. /p /li lipA natural communicator with excellent interpersonal skills and a positive, team-oriented mindset. /p /li lipPrevious experience with bGDS tools /b (Amadeus, Galileo, Sabre) is highly valued. /p /li lipAt least b6 months experience /b in customer service, tourism, or travel-related roles preferred. /p /li lipAbove all, a willingness to learn, grow, and bring energy to every interaction. /p /li /ul h3Why Join Us in Lisbon? /h3 ul lipCompetitive salary with additional performance bonuses. /p /li lipA bcentral Lisbon office /b, easily accessible and surrounded by the city vibrant culture. /p /li lipPaid training to set you up for success from day one. /p /li lipClear career progression with b80% of our leaders promoted internally /b. /p /li lipLearning and leadership programs to fuel your professional growth. /p /li /ul pAnd beyond the job blife in Portugal /b means over 300 days of sunshine a year, rich culture, delicious cuisine, and the chance to live where others come for vacation. Lisbon offers the perfect mix of career opportunities and Mediterranean lifestyle. /p h3Diversity Equal Opportunity /h3 pWe believe in one general team. Our recruitment and workplace practices are inclusive and respectful of all individuals regardless of race, gender, age, nationality, disability, religion, or orientation. Everyone deserves the chance to thrive and we're here to make that happen. /p /p #J-18808-Ljbffr
📌 Spanish-Speaking Travel Support Specialist Relocate to Lisbon (Madrid)
🏢 Cross Border Talents
📍 Madrid