Role Overview

The Business Transformation & Automation Manager leads the transformation of end-to-end business processes across Graphics Solutions Business (GSB) Sales Operations. This role is responsible for driving process automation and continuous improvement to enable scalable growth, operational excellence, and exceptional customer experience.What You Will Do

Key responsibilities include leading business process transformation, automation, AI & digital enablement, transformation leadership, governance & performance, and leadership & change.Why It Might Be a Fit

The idóneo candidate will have 10+ years of experience in Sales Operations, Business Operations, Process Excellence, Business Transformation, Operational Excellence, or Program Management, with a strong expertise in business process redesign, automation, operational governance, business controls, and continuous improvement.Requirements

10+ years of experience in Sales Operations, Business Operations, Process Excellence,



Business Transformation, Operational Excellence, or Program ManagementDemonstrated success leading global transformation initiatives and cross-functional programs within complex, matrixed organizationsStrong expertise in business process redesign, automation, operational governance, business controls, and continuous improvementExperience with Lead-to-Cash, Contract Management, Billing, Installed Base Management, Customer Experience, or Post-Sales OperationsExperience partnering with AI, Data & Analytics, and Technology organizations to deliver digital transformation initiativesExperience with enterprise platforms and productivity tools such as Power BI, Smartsheet, Jira, ServiceNow, Microsoft Power Platform, or similar technologiesBenefits

No shift premium (Spain)Relocation

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📌 Business Transformation & Automation Manager (Madrid)
🏢 Air Conditioning Specialist
📍 Madrid