06 ago
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Netzon Group
|
Comunidad de Madrid
06 ago
Netzon Group
Comunidad de Madrid
Customer Service Agent (Taa S) - Flemish Speaker At Netzon Group , we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Foster positive interaction Follow policies and regulations for the Flemish market. What We're Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them.
Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping general brands deliver outstanding customer experiences worldwide.
📌 Customer service agent (taas) - flemish speaker (Comunidad de Madrid)
🏢 Netzon Group
📍 Comunidad de Madrid