Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for Icelandic Speaking Customer Service Representatives in Sofia, Bulgaria, with fully paid relocation to ensure a smooth transition! This role is idóneo for passionate individuals looking to enhance their career while experiencing the rich culture and beautiful landscapes of Bulgaria.

Responsibilities

- Deliver exceptional customer support to Icelandic-speaking clients via phone, email, and chat.
- Assist customers by addressing inquiries, resolving issues, and providing comprehensive information about our products and services.
- Manage and resolve customer complaints in a professional manner, fostering a positive relationship.
- Accurately document customer interactions and follow up to ensure satisfaction.
- Work collaboratively with team members and other departments to improve service delivery and efficiency.
- Stay informed about company policies, products, and promotions to effectively assist customers.
- Engage in training and development sessions to enhance customer service skills and product knowledge.

Requirements

- Fluency in Icelandic and English,



both written and spoken.
- Prior experience in customer service or a similar role is advantageous.
- Exceptional communication skills and the ability to connect with customers.
- Strong problem-solving abilities and the capability to work in a fast-paced environment.
- Familiarity with customer service software and proficient in Microsoft Office applications.
- Detail-oriented with excellent organizational and multitasking skills.
- Commitment to relocating to Sofia, Bulgaria, and embracing a new cultural opportunity.

Benefits

- Paid comprehensive training provided
- Secure job with opportunities for career growth
- Competitive salary
- Extra health insurance options
- Choose from over 50 benefits and services
- Welcoming international work atmosphere
- Ongoing support and learning opportunities
- Bonuses for referring new employees
- Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)

📌 Icelandic Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España