The Digital Renewals Sales Representative is a skilled level contributor responsible for optimizing workflows to manage high volume renewal cycles, performing advanced negotiation and communication activities, and providing partner support with minimal guidance

The representative proactively identifies customer needs, analyzes churn risks, recommends solutions, and ensures strong customer retention

They leverage CRM systems to automate workflows, analyze data, and streamline renewals processes

This model is not about where people sit, it`s about how we win

A primarily office-based inside sales team creates the environment needed to build skills faster, collaborate more effectively, and drive stronger enterprise outcomes, while still respecting flexibility and modern ways of working

Territory Coverage

Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential

Close Renewals

Defend the current customer base by accurately and independently executing renewals

Sales Expansion

Drive and close seat expansions at renewal using standard playbooks with minimal supervision

Auto Renewal Management

Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled

CRM Hygiene & Forecasting

Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts

Expansion Qualification: Partner with Account Representatives to initiate larger cross sell or expansion motions
Partner Engagement: Provide light touch support for partner owned accounts with minimal guidance




Insights & Reporting: Share churn indicators, renewal blockers, and upsell signals across teams
Feedback Loop: Offer insights on packaging and product improvements based on customer patterns
Advanced Communication: Applies creative approaches to secure renewals with minimal guidance
Advanced Negotiation: Uses creative techniques to reach renewal agreements
CRM Optimization: Automates workflows, analyzes CRM data, and enhances operational efficiency
Customer First Mindset: Proactively identifies customer needs and improves retention outcomes

Organizational & Time Management: Handles high volume renewal cycles efficiently and independently

Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows

Native-level Turkish & English proficiency

1. 4 years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments

Proven communication and negotiation skills with the ability to influence customer decisions

Ability to work autonomously, multitask, and prioritize across a large territory

Demonstrated ability to independently execute high volume renewals

Experience with subscription or recurring revenue business models

Background in data driven churn analysis or customer retention strategies

Familiarity with partner led sales motions or channel ecosystems

Demonstrated ability to collaborate across sales, operations, and partner teams

Experience forecasting renewal revenue or using dashboards to track pipeline health

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📌 Digital Renewal Sales Representative (Turkish Speaker) (Barcelona)
🏢 Autodesk
📍 Barcelona