pstrong About Nazaríes Intelligenia /strong /pp We're a Spanish technology company building reliable software solutions for organizations worldwide.
Dé el siguiente paso en su carrera competente ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud.
Our reputation is built on stronghigh-quality products, excellent support, and long-term partnerships /strong with our clients.
/pp We're proud to be strongB Corp certified /strong, which means we balance business success with real impact on society, our employees, clients, and the environment.
Our culture thrives on collaboration, continuous learning, and genuine relationships—both with clients and within our team.
/ppbr/ppstrong The Role /strong /pp As a strong Technical Support Agent /strong, you'll be the first point of contact for our international client base, solving technical issues via phone and email while ensuring every customer feels heard and supported.
You'll be part of a dynamic Customer Success team with a clear mission: help our clients succeed with our products.
/ppbr/ppstrong What You'll Do /strong /pullistrong Deliver expert support /strong via phone and email, solving customer issues clearly and exceeding expectations /lilistrong Diagnose and resolve /strong technical problems, documenting and analyzing each case /lilistrong Escalate intelligently /strong to our Development and Level 2 teams when needed,



maintaining fast-paced collaboration /lilistrong Stay sharp /strong by continuously learning from international teammates and evolving with new products /lilistrong Own the experience /strong — customer satisfaction is your measure of success /li /ulpbr/ppstrong What We're Looking For /strong /ppstrong Must-haves: /strong /pulli Fluent German (spoken written) /lili Medium-level English /lili Flexible, solution-oriented mindset with strong communication skills /lili Quick learner who enjoys multitasking and problem-solving /li /ulpstrong Nice-to-haves: /strong /pulli Technical support experience /lili Knowledge of hardware, networking, routers, mobile devices /liliIT or relevant technical education /lili Long-term availability and commitment /li /ulpbr/ppstrong What xqbhyrx You Get /strong /pp strong Multicultural team /strong — professionals from all over the world in a well-structured, professional environment /pp strong Full toolkit /strong — all software, tools, and databases you need to succeed /pp strong Permanent contract /strong — we believe in long-term relationships /pp strong Real benefits /strong — health insurance, 24 vacation days + Dec 24th 31st, restaurant vouchers /pp strong Growth /strong — up to 100% financed online training (Languages, AWS, Oracle, Azure, etc.) /pp strong Team culture /strong — regular team gatherings and a collaborative, supportive environment /ppstrong Ready to make customers' days better while growing with us? /strong /p

📌 Customer Support Assistance– German Speaker (España)
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