06 ago
|
Concentrix
|
Barcelona
06 ago
Concentrix
Barcelona
Fashion Support Consultant - (Turkish speaking) - Onsite - GE02 Ready to join an innovative and fast-growing team? We’re a general leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions.
As a Fashion Support Consultant, you’ll be part of a dynamic team of game‑changers shaping the future of the fashion industry. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career. Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands.
Maintain service and product knowledge and expertise associated with applications specific to individual customers. Escalate potential service issues initially with Mentor.
To follow all the processes and procedures of the project.
Liaise with Supervisors/ Mentors on specific projects where requested. To understand and comply with administrative duties including holiday, sickness and overtime forms in a timely and accurate manner. To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction.
Native level of Turkish plus an fluent level of English Windows/MS Office Good disposition to work in a customer service environment Customer care skills – ability to listen to and understand the customers’ needs Full-time (39 hours/week) permanent contract, Monday to Friday (09:00–18:00) Onsite Barcelona Office, with hybrid work options available after 2 months. Fully paid training on the company and your project
📌 Fashion Support Consultant - (Turkish speaking) - Onsite (Barcelona)
🏢 Concentrix
📍 Barcelona