- Location: Barcelona, Spain
- Hybrid

: Join our integral team in Barcelona and represent one of the world's most trusted brands in the travel and leisure industry. We are looking for an Icelandic-speaking Customer Service Representative to deliver premium assistance to users, resolving inquiries and providing world-class support.

Key Responsibilities

- Manage incoming queries from Icelandic-speaking customers via digital channels and telephone.
- Resolve booking discrepancies, guide users through platform features, and process account updates.
- Document customer interactions accurately within the CRM system.
- Collaborate with internal teams to escalate complex technical or administrative issues.

Requirements

- Professional or native fluency in Icelandic,



complemented by working proficiency in English.
- Strong communication skills with an empathetic and patient approach to customer needs.
- Good computer literacy and adaptability to new software platforms.
- Eligibility to legally work in Spain.

What We Offer

- Attractive base salary accompanied by performance incentives.
- Relocation package including flight coverage and temporary accommodation.
- Career growth opportunities within a major multinational framework.
- Modern office space with a vibrant community of international colleagues.

📌 Icelandic Speaking Customer Service Representative (Barcelona)
🏢 The lemon Consulting
📍 Barcelona