06 ago
|
Concentrix
|
Barcelona
06 ago
Concentrix
Barcelona
Job Title:
Digital Personal Stylist (English-speaking) - On-site MX01
Job Description
Experience the power of a game-changing career
Are you passionate about fashion, styling, and delivering exceptional customer experiences?
We’re a general technology and services leader in powering the brands of the future. In this role, you’ll represent a premium brand and help recreate the in-store luxury experience in a digital environment.
As a Digital Personal Stylist in Barcelona, you’ll connect with clients through chat and email, offering personalized styling advice while driving engagement and sales.
Career growth and personal development
We’ll provide you with the training, tools, and support you need to succeed. You’ll develop expertise in luxury fashion, clienteling, and digital sales, with opportunities to grow within a global organization.
What you will do in this role
- Deliver a premium, personalized styling experience via chat and email, replicating the in-store luxury client advisor journey.
- Provide accurate and engaging product recommendations, including sizing,
fit, and styling advice.
- Create complete looks by mixing and matching products and suggesting complementary items.
- Drive e-commerce sales performance by achieving targets and applying upselling and cross-selling techniques.
- Manage multiple client interactions while meeting SLA response times and maintaining high-quality communication.
- Build strong client relationships to enhance satisfaction, loyalty, and repeat business.
Your qualifications
- Fluent English with strong written communication skills (essential for client interactions).
- Experience in customer service, retail, or fashion-related roles is highly valued.
- Passion for fashion, styling, and luxury brands, with the ability to learn product details quickly.
- Strong multitasking and organizational skills, with the ability to work under pressure.
- Detail-oriented with a customer-first mindset and a focus on delivering high-quali
📌 Digital Personal Stylist (Barcelona)
🏢 Concentrix
📍 Barcelona