International Surety Specialist (Hybrid)

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Are you experienced in transaction administration and client servicing in the finance area, possess strong interpersonal skills, and enjoy direct client contact? This might be your next challenge.

About the Role

You will be responsible for managing task assignments, performing email triaging, and ensuring accurate payment allocation in Surety. This includes timely and accurate review of client requests, assigning tasks to the appropriate sub‑team, segregating new transaction requests and amendments from general client inquiries to ensure fast processing and completeness. Your role is key in ensuring outstanding client experience and communication to our general corporate clients and brokers.

Responsibilities

- - Closely interact and coordinate with internal stakeholders in International Surety Desk located in various regions and markets, as well as with external stakeholders such as clients and brokers to deliver seamless service to our global clients.

- Analyze incoming emails and documents, evaluate task requirements to determine whether they involve new transactions, amendments, or general inquiries, and assign the tasks to the appropriate team for efficient and timely handling.

- Process and allocate client payments accurately and in alignment with business requirements, support reconciliation of payments and premium booking on corresponding cases. Resolve discrepancies or expedite issues related to the booking in a timely manner.

- Provide support to clients on their account statements, communicate with clients to clarify payment inquiries or gather additional information when required, ensuring client expectations are met while maintaining high service standards.





- Collaborate closely with internal stakeholders within the International Surety Desk Team to ensure timely task assignments, payment triaging, and premium bookings.

About the Team

International Surety Desk is an emerging team, closely collaborating with the global Surety business teams. With passion, service, and customer orientation, we strive for high customer satisfaction and help businesses achieve profitable growth. Our team is spread across many locations in Europe, Asia Pacific, as well as North and Latin America.

As part of the International Surety transformation project, we are implementing a new International Surety Model with new roles and responsibilities, standardizing and improving processes. We are also extending our international surety partner network.

About You

- - Solid background in transaction administration and client servicing within the financial sector.

- Thrives in a fast‑paced environment, possesses excellent organizational skills, and manages multiple priorities with precision.

- Detail‑oriented and analytical, with the ability to quickly assess incoming requests and ensure accurate task allocation.

- Strong interpersonal and communication skills, confident in engaging directly with clients and brokers, providing clear guidance and maintaining exceptional service standards.

- Proactive, takes ownership of responsibilities, works independently while being a collaborative team player.

- Possesses commercial education preferably banking specialist or bachelor studies in economics or international trade, or equivalent job experience.





- First experience in Trade Finance or in the bank area.

- Previous experience in a client‑facing role preferably in a finance environment.

- Proficiency in English and German language, reading, written, and verbal.

- Good computer skills and experience with Microsoft Office, especially Excel.

Nice to Have

- - Experience with trade finance transaction processing or credit insurance products or similar role involving task management.

- Experience in payment allocation and reconciliation.

- Additional languages especially French and Italian.

- Familiarity with task management tools.

Compensation For Spain, the base salary range for this position is between EUR 27,000 and EUR 45,000 for a full‑time role. The specific salary offered considers the requirements, scope, complexity and responsibilities of the role, the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience. In situations where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range.

In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based annual bonus.

Call to Action

Take the next step in your career and do not hesitate to apply!

As this role requires regular communication in English, please make sure to submit your application and CV in English.

Equal Opportunity Statement

Swiss Re Corporate Solutions embraces a workplace where everyone can bring their authentic selves to work and pursue sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. xqbhyrx

Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 International Surety Specialist (Hybrid) (Madrid)
🏢 Crossell
📍 Madrid